Domino's Pizza — Restaurant in Westlake Village

I ordered an XL pizza yesterday and it was one of the worst pizzas I have ever ordered. I got chicken as my protein along with 4 other toppings and I couldn’t believe my eyes when I opened the box and saw that each slice of pizza had about 1 little chicken cube, along with skimpy toppings all around. I then called in for a refund and the shift manager explained that it’s their policy to weigh out each item you get after 4 toppings to ensure it’s the “correct weight.” Why would I pay for more toppings if I am just going to get gipped? If I pay for the topping, I should get an adequate amount of the topping. Nowhere on their website does it explain that the toppings get weighed out. This is pure robbery and I will be going through my bank to dispute the transaction. It was $66 for one XL pizza, 2 salads, and a $5 tip. That’s just insane. $66 to not get full and to have to go through my bank?! I could’ve ordered a legit steak meal from Wood Ranch for almost...

I have ordered a pan pizza as we do always. But some how the medium pan pizza is not cooked properly and lot of tomato sauce with un cooked condition.

I have been ordering the pizza here in West Lake Village Dominos Pizza for 4+ years. But nowadays getting the pizza with less quality became very often. Not sure how the pizza quality check has been passed for my order. By seeing the pizza condition (see the photo), we can easily understand the pizza was not cooked properly. :-(

It is very difficult to handle the satiation with kids when we open the pizza box in home after 30 mins travel and found that the pizza condition is non-eatable for dinner.

Order Details:

Your Domino's Store: Domino's #8175 30867 Thousand Oaks Blvd Westlake Village CA 91361 818-735-5400 Carryout Time: Approximately 7-12 minutes

Order Details Order #:...

I followed the dominos tracker and had my brother go pick up a pizza for me today. He had placed an order right after me and when he arrived his came out right away and told me to say I’m here on the app. The app said my order was complete but when they came out with his order they said mine would be another 6 min but that was after he’d been waiting for 8 with my order having already “been complete”. Long story short is it isn’t okay to say the order is ready and make someone wait while you start over. Don’t even have the tracker if you’re going to do that. And if it’s a quality check issue then make the order start over and don’t say it’s ready...