Culver’s — Restaurant in Westland

I just had one of the most disappointing sandwiches ever. I ordered a Reuben for $9.05, and what I received looked more like a miniature slider than a proper sandwich—seriously, the portion was tiny and not at all worth the price.

To make things worse, I requested extra Thousand Island dressing on the side—not once, not twice, but three times. And yet, they somehow managed to hand me tartar sauce? How do you confuse thousand island with tartar sauce? It’s basic listening skills, folks.

This location’s sandwich size alone would’ve been underwhelming—but combine that with zero attention to my clearly-stated instructions, and it’s a hard pass from me.

Also I don't recommend trying to work for this company because a couple years ago the interview questions were horrendous. One of the interview questions here was " if the power went out at this location how would you take an order from a customer?" I answered honestly, you can't take an order from a customer if the power is out because the register when it opens since it's connected to wi-fi. Mind you a few years ago was minimum wage, and they wonder why people don't want to work. I recommend the Livonia location, larger portions and they listen well. This is a poor excuse of a...

While I can’t say this was my first Culver’s experience, i can undoubtedly tell y’all it was my BEST. Let me paint you a picture. You walk in and you’re home- how do you know? Steve. I won’t insult Steve by trying to describe his depth and magnificence in some google review, but the way he took command while we ordered, quite simply took my breath away. We then made our way to a booth, a booth who’s cushion give you the sense of security you never knew you were craving. After we settled in Lindsay came and delivered our order and boy- did she steal the show! Whoever said that serving food was a man’s game, has obviously never met Lindz. Then again, this is a man’s world and we’re all just living in it. The chicken-crispy, curds-crispy, you just really can’t go wrong. Now enough about the food, back to the staff, back to Steve. As we made our tearful exit, Steve knew just what to say, it’s like he had been waiting for this moment to come and he was going to be there for us every step of the way, and he was. If Steve taught me anything in our brief time together, it was that you can’t let life drag you around but rather take life by the reigns and fulfill your own destiny, be who you are and no one else....

Horrible Horrible Horrible only gave one star because I had to. Order 2 large sweet teas no ice one with lemon!! Simple right I thought so! I order the tea because I try at a different location and loved it. However here I got my teas and only one was sweet and the was not! went back to the window and was telling the lady she was very short a quick with me. She didn't even hear me remind her no ice we even tried to knock on the window as we see her putting the ice she ignored me. she came back to the window. I stated that was no ice. she stomped away slinging my cup all around finally she did it the right way so I thought. Pulled away put the straw in what do you it still not sweet. 😳🙄🤦🏽‍♀️🤔 I pull back up to the window the lady didn't even what to be bothered so she sent someone else. I asked for the manager he was rude! he asked what did I want him to do give me some sugar or what?? I told umm no I could have went else for sweet tea but I had it from another location and it was bomb! he rolled his eyes at me. I asked was he a manager he said I'm the owner loud and rude!! Great owner give me my money back and I will not...