After a horrible run-in with a Papa John's, where we waited at 9:30 pm for over an hour for a pizza that was supposed to be at our door in 35 to 45 minutes, only to find out that the order would never make it by the time the place closed, we decided to call Domino's instead.
Not only was the employee we spoke with super kind and understanding of our situation (and cared enough about the driver to ask if we would like to put a tip on our credit card before hanging up the phone), the pizza arrived to our doorstep 20 minutes later, in great condition. No excuses, no corner-cutting, just like a well-oiled machine. Instead of the Doordash driver from Papa John's who never delivered our pizza, Domino's had THEIR OWN delivery driver at the door, who kindly wished us a good night after going above and beyond the expected 30-35 minute wait expectation.
This is not an isolated occurrence, either. After over a year of ordering a few times a month from this Domino's store, the pizza has always been here BEFORE the expected time, with consistent quality, and every employee I have spoken with has been extremely courteous, considering the stressful environment they work in. The one and only time there was an incident with a soda order, the driver apologized profusely, and offered to exchange it back at the store and come back to make it right.
Other pizza places should follow this example. I'm not saying my opinion won't ever change, but so far, I have nothing but good things to say about this Domino's, and wanted to finally...
Read moreCame in here to order a pizza yesterday evening 7/29 @ 7:30 pm. The music was blasting, the stupid employees were flailing their arms and bodies around and dancing and acting like 5 year Olds lined up waiting for the short bus!!! The kid attempting to take my order wasn't smart enough to sell a pizza, he didn't know how to speak to a customer about ordering a pizza bc he was so preoccupied with the nut bags dancing around, he was waiting to get my reaction to the disruption that i was seeing, he wanted me to speak louder over his lack of attention to his job duties with this customer, he wanted to tell me to leave if i didnt like it! I couldn't hear what he even tried to say to me before he just stopped all together. These types are sure dragging down the Bottom Dollar of these establishments that rely on their employees to maintain Standards! I'm seriously going to recommend a Babysitter at this location. I've been supporting my neighborhood businesses for 35 years, and I was happy to turn around and walk out on that mess! I will never purchase anything from this location ever again. ! Trash works here! Go...
Read moreI had a email from a while back to use I called and got a person on the phone that was new. He said he didn’t know how to help me so I asked to speak to a manager. Upon speaking with manager I explained my order and before I could finish she cut me off all rude and hostile about my pizza that I’m owed and told me if I couldn’t bring it in that she could not and would not help me! Which I ordered my pizza online and got a pizza that was cold and late but she didn’t ask me what was wrong with my pizza but was going to hung up if I didn’t lower my voice. She (key) manager person didn’t help me from jump on my call or wanted to help me so this dominos will be getting a email and sent the email I was sent for my free pizza. This dominos has had more than enough of my money and then when my order is not correct or I’m not happy they have the audacity to tell me I can’t me helped. So corporate will be hearing from Me as well with rip-off...
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