I have been an almost daily patron to this business for the last six months. Spending an average of $200 a month here. I normally get excellent service, quick, delicious hookah, my only problem was the bathrooms and the hoses, which have since been replaced.
I am usually here pretty close to open, and several times in the last month I came by at 4:20 or so and the doors were locked and lights were off.
This was especially frustrating on Saturday when it was a blizzard and 5 degrees. I had actually walked my dog all the way here to visit and he was frozen. Waited 30 minutes outside and the door was still locked at 5pm.
And it happened again today! A whole hour after scheduled open time, and nothing. For someone who walks past four other hookah lounges on the way here, and also walks two miles to come to THIS lounge, I am highly disappointed with the inconsistent behaviors recently. I don’t deserve to sit outside for an hour, and I surely won’t be spending my money here anymore. 3 stars is still the highest rated hookah lounge in Denver that I have rated, but for me SERVICE is the most important factor in attaining repeat business, and not having your doors open to make money not only repels people like me, but the last few times this happened I saw several other customers wait, and then leave because they were closed.
I’ll just spend $60 and buy my own hookah and sit at home. At least I can smoke while freezing my butt of outside in my...
Read moreThis spot is hands down one of the best hookah lounges I’ve been to. The vibe is super chill — perfect place to relax, catch up with friends, or just enjoy some downtime. The atmosphere never feels rushed or overwhelming, and the music/lighting set the mood just right.
Big shoutout to Hugh — he’s amazing! Always welcoming, attentive, and makes sure your hookah is perfect every time. You can tell he really cares about the experience, and it makes a huge difference.
If you’re looking for a laid-back lounge with great service and smooth hookah, this is definitely the...
Read moreThis is an amazing lounge. Calm, and feels like family even the first time you go. Pool table, darts, outlets to charge your devices by every station, you can request music, request what you want to play on the TV's. You name it, they do anything they can to make you enjoy your stay. A perfect balance between not being hovering and yet checking on you often enough to not be ignored. Hookah always tastes amazing, I love the chai! Another favorite is simply to give them a direction, and let them create something amazing! Just go, you...
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