Einstein Bros. Bagels — Restaurant in Weston

As soon as I walked it, I already could sense the lack of customer service in this business, ordered half a dozen bagels was told my total was 17.71$ which I thought was a lot for 1/2 bagels cashier gave me change 2.29$ threw it in change jar as i returned to my car I check my receipt bag wrong bagel to start with then I realize I was over charged total was 10.71$? I go back and explain there was a mix up right away I was met with a attitude from what I assume was a “manager” had me stand there while the cashier who handled my money count the money draw as I stood there awkwardly then he comes and slams the cash out on the counter and says the draw doesn’t lie, then picks up my receipt and crumbles it and throws it away I asked for it back and was ignored I had to asked a additional two times before I was thrown another one he leaves to go ask another employee about the money in the tip jar and magically comes back with a 5$ bill no apology even for the bagel mix up be careful using cash at this location don’t expect any polite service either been going to Einstein a for quite some time and it’s gone way downhill over the years, customer service is no help offered no help in the situation expect for trying to ask to me to...

I was in the area and in need of a quick lunch before I headed back home and found this Einstein's. The first you notice when you pull in is how nice this plaza is. Everything is brick front and it looks very upscale, another reason I like Weston. I really like Einstein's and I am hardly ever near one so I came in at 3:30 knowing fully well that the bagel stock is almost non existent at the end of the day. Even though they were closing in half an hour I was still warmly welcomed by the girls working there. I really wanted a turkey sandwich but was having trouble finding a bagel left that work for my sandwich. The server recommended their last spinach bagel and it worked perfectly. A tasty turkey and a cup of coffee was $10. My bagel sandwich was delicious. The bagel was chewy but soft and all of the veggies topping the turkey were super fresh. It was so big that I could only finish half. I had their very tasty potato salad as my side. Even though they were closing I was assured that I was welcome to sit as long as I wanted. I ended taking my leftovers home and heading out before closing anyway since I was in a hurry too. If I found myself in the area again I would definitely...

I had the worst experience ever at Einstein Bros of Weston located at 1356 Weston Rd, Weston, FL 33326. This happened yesterday, December 13, 2017. It was 3:30pm they close at 5pm. They only had egg whites, which I don’t care for so i requested my sandwich be only cheese. Once the sandwich was ready, the girl at the cash register didn’t bother to ask if i needed anything else just gave me the amount I owed. I asked if they had any coffee i ordered and paid for it. I turned to the coffee stand they only had decaf and hazelnut. I don’t drink either so I asked if that was the only flavor and the answer was yes, we stop making fresh coffee at a certain hour. I asked for my money back. This girl at the register didn’t remember that i had rendered cash only two minutes before, she asked me for my credit card, so i had to remind her that i paid cash. You have a serious problem at that location, i know what customer service relations is all about, they need additional training, too bad that is a pretty good area, lots of competition. They better live up to the...