Burger King — Restaurant in Wetumpka

went there today for lunch in the drive thru and waited so long between ordering and paying I decided I was going to order my sons lunch there instead of taco bell so I didn't have to go to 2 places. when I asked to add 2 chicken sandwiches on to my order (which literally take 30 seconds to make because they already have the chicken pre cooked and its only lettuce and mayo on the sandwich) the girl at the window told me I cant add on at the window again. Her shift leader came to give her change and I asked to speak with her and the girl rudely said she wants to add on food I tried to tell her but... and the manager wouldn't speak with me. so I asked the girl to make a new ticket and she told me I would have to go all the way back around in line because its inconvenient and makes problems to add on at the window. WORST SERVICE EVER THERE!! needless to say they didn't get my money today as I drove off without the food and will never get my money again!!! im sure I wasn't the first to feel this way and wont...

Went through the drive through, ordered 3 combo meals and a kids meal. When we got to the window the girl gave us a total and we said that seems high, she asked what our order was and we told her and she said yeah it’s this amount. We paid and asked for a receipt and we were told we could get one at the next window. When we got the next window the woman (extremely rude) shoved bags of food out the window to us. We again asked for a receipt and when we finally got it we had been charged for and given an extra combo meal (minus the drink). When we told them we were charged for more than we ordered the woman got extremely agitated and yelled “looks like this one wants a refund”. She continued to be rude and snatched the bags back and got the card to refund what we had not ordered. The manager was also not very nice. Just took the card and did the refund and never offered an apology. He stood there while the woman was condescending and said...

Went there at about 9:10 pm and they were not busy, i was the only car in the drive thru. Started placing my order, after ordering my husbands food i was asked would i like anything else and i said yes. Well evidently the girl that was taking my order didnt feel like continuing because she told me the told and pull to the first window. I got to the first window and told the other young lady that she askes if i would like anything else and when i said yes then she gave me my total and told me to come to the first window. She was shocked, i told her that i didnt want any of the food, and when i passed by the second window she was standing there laughing and talking to the other girls that was up there. This is the worse experience that i have ever had here, i will not be going back there at night anymore because they are rude every time but this time was much...