Starbucks Coffee Company — Restaurant in Wheat Ridge

Catarina was so rude to our family. This is our neighborhood Starbucks and to come first thing in the morning and spend $25 on breakfast and drinks to be treated poorly is very sad. All things were kind and peppy ordering with Randall, but getting to the window to pay and get our things Catarina was so annoyed at my simple requests and moving very hurried. I asked to make sure the blueberry oatmeal was on my order because it just showed as “classic” and in reaching my phone out I said “can I please use my stars” (on my app) to which she hurriedly peeped her scanner and (no apology) and very confrontationally said “You would have needed to say that before paying.” It was so rude her ton and just surprising to be treated this way. I’ve used stars many times and people always listen to you as you’re talking and hit their button to use stars. If she would have just said “oh so sorry I was too quick and didn’t hear you” it would have been no biggie. But to be SO rude and make it my fault was wild. She should not be in customer service and doesn’t care about your experience. Go to Ziggy’s coffee .2 up Youngfield- they have great customer...

It took us 25 min to get our order. We decided to go in to order our coffee. We waited 5 min at the counter before we were even noticed or talked to. I order 4 shots on ice and they gave me an Americano which cost more and not what I ordered. 8 cars went through the drive through, three mobile orders and 2 customers who ordered behind us got their orders before we did. We got an espresso drink, a latte and a cheese Danish. Not that much compared to what was completed and ordered after us. They were very rude. I completely understand they get busy and patience but we were definitely put on the...

Ordered a blended coffee and after leaving and it bouncing in the car all the cream was sitting on top of the coffee worst blended coffee I've ever had! Will not be going back to...