Extract Juicery Organic Cafe — Restaurant in Wheaton

I placed an order for 10 juice bottles online. Initially, I was informed that the pickup wait time would be around 15 minutes, assuming that the items were already prepared. However, when I traveled a significant distance to pick up my order, I was informed that I would need to wait for 40 minutes. To make matters worse, after waiting for 40 minutes, I was then told that an additional 20-minute wait was necessary. I do want to note they did call me but the number was unknown so I didn’t answer but either way I was already 5 minutes away. It would have been nice if they offered us a complimentary item like a bar, to make up for the inconvenience. I would’ve declined it but it’s the thought that counts. An apology wasn’t enough when you make someone wait 1 hour.

As if that wasn't disappointing enough, the golden pine juice I purchased turned out to be extremely sour. I bought a half dozen bottles, and now they have all gone to waste because I can barely drink it. Overall, I am unsatisfied with my experience.

2 stars is for...

One of my favorite spots in Wheaton. My absolute favorite smoothie is Replenish! So flavorful, yet power-packed with all the superfoods my body craves after a long weekend. I love grabbing one on Monday afternoons for lunch. I add 1 scoop of their plant-protein to it for the extra boost to keep me satiated. Barry is the best! He's always working and making it happen in there! Such an awesome vibe every time I walk in the door. I think every item on the menu is appropriately priced, because they're using REAL, whole, organic foods and putting in their time to create sustainable, consistent meals/smoothies for people in the community. If you think it is overpriced, you should probably go buy all the ingredients yourself and make it at home. Guarantee it'll be around the same price, if not more. You're paying for convenience, fuel and creativity. Worth...

Neat place but very expensive for such little drinks and foods. Been here a few times when I’m in the area and it always surprises me that even with 2-3 employees behind the counter and the only one with an order (no one else in the store) it still takes almost 10 minutes for the order to be done (smoothie and açaí bowl or toast). As much as I’d love to stay healthy this place isn’t really affordable.

I also find it uncomfortable being rung up and the employee waiting to see if I’ll tip them on the iPad screen. I have absolutely no problem tipping when I’m being serviced (sitting down and being served my order/food) but find it odd for this establishment to include and expect its patrons to tip for being rung up by...