To start off, my friend and I were greeted with a very lousy greeting. The woman looked like she did not want to be there. Ordering was fine except my friend got a lunch special and with it comes pickles and chips. My friend didn’t get chips in her bag so I went to ask if she could have some chips and the girl says “she can pick some from over there” and pointed at the chips by the entrance. No one told us to get them from there, nor are we mind readers. How are we supposed to know that?!? I keep looking over and the employees look like they just hate being here and it made the environment depressing. The second one lady came in everyone’s smiles were crazy and customer service was amazing and talking with the guests. This must’ve been the manager or something, but still very unprofessional to treat any guests like how we got treated.
Food was 3/5 the bagels themselves were so fluffy and warm, but the sandwiches all together were nothing special. I wouldn’t recommend this place to anyone if I’m...
Read moreI don't normally make reviews for negative experiences but I witnessed something that disturbed me. While paying for my items (mind you, my total was around $5) the lady at reg entered my total as $8. Now, I can understand a mistake, but the input "looked" intentional. I would have brushed it off but when I repeated the total she was saying out loud ($5~), I began clearing the $8 on the card swipe. It was after this that she looked guilty and fixed the mistake herself. Tbh, if it was a genuine mistake I would've assumed she could at least apologize for it. However, the guilty expression, hard swallows and avoiding eye contact with me afterwards when I called out the difference makes me think it wasn't a mistake. If it's all in my head then I do apologize but either way, I'm officially wary of going here. I used to love getting my bagels but this experience makes it hard for me to believe in their trustworthiness
**To me more specific: in the trustworthiness of the cashier who...
Read moreThe food is good if you're able to get what you want. I've been here twice.
We ordered a "pumpkin muffin" which ended up being loaded nut nuts. Not advertised having nuts and we're not asked if we had a nut allergy before serving it to us. This place is playing with fire by doing that.
First time they only had three types of bagels left. But to be fair I did arrive at like 1:00PM. I ordered a sandwich. The bagel part was good but the rest of the sandwich tasted average.
Second time I was there at 11AM. They charged my card and then told me they were out of pizza bagels?? Not sure how that's possible. I would assume they were made fresh (after all it's sauce, cheese and bagel). Theat rubbed me the wrong way and they had to do a refund. Very unprofessional to not know your inventory on things. I ended up leaving
The interior is very small. Not recommended for...
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