Taco Bell — Restaurant in White Bear Lake

First of all, shout out to the Saturday late night crew, you folks did right by me.

So, I've been to this location 3 times over the past month, dine-in once and take-out twice. I'm cheap af, so all my orders have been under $10 and relatively simple to make, hence why I've never had a missing item (so far).

As others have mentioned, this location is primarily intended as a take-out location, given how small the dine-in/waiting area is. Food quality is exactly what you'd expect of any typical Taco Bell, though I wonder if the chips smelling like cardboard is to be expected across the board.

Anyway, regarding the 5 vs 1 star ratings, I've been to my fair share of Taco Bell and other fast food during peak hours, having "experimented" as a DoorDash driver for a bit. I understand full well how items go missing, why wait times get insane, and why can staff come across as rude & incompetent all the time.

Simply put, results will skew towards 1 star if you expect to get a lot of food made quickly and correctly during rush hour. Making a small order during the dead of night won't guarantee a 5 star experience either, but hey I guess...

Every single time I order from this location on Uber Eats, my hot and fire sauce are missing. Mistakes happen, but I'm literally talking about 100% of the time I get zero sauce packets. Most customers like sauce on their Taco Bell, so you'd think it would be standard to include it, just like how burger fast food places automatically include ketchup packets even when they're not requested. My hot and fire sauces are requested, yet they refuse to include them. It seems like it must be intentional. I barely even enjoy Taco Bell without those sauces, so basically my overpriced Uber meal is ruined every time. I only keep ordering from this location because it's close to me and I keep thinking maybe this time I'll actually get my sauces, but nope, I never do. I guess I must be insane to think they might actually get their job...

Went through the driveway and they forgot my boyfriends $5 chalupa box so we backed up (there was no one else in the drive through) and told them they forgot something. They asked for our bag back and 3 employees dug through our bag and opened up our food to see what it was. Then finally a girl came from the back and said we were missing our $5 box but they proceeded to take our bag of food with them to the back. They came back and handed us our food and our $5 box but there were items missing from the bag that we had originally ordered. At this point we just asked for our money back because who knows what they did to our food when they brought it in the back. I thought bringing food back after handing it to a customer was a serious health code violation but I guess...