Rita's Italian Ice & Frozen Custard — Restaurant in Whitehall

Poor service and I was not greeted with a simple hello prior to ordering. The staff was too consumed talking with non customers and piddling to get our order taken care of in a timely manner. Waited over 15mins with only 1 person in front of us. Completely unacceptable and even the "team leader" wasn't helping her unsupportive staff member along to get the job done quicker. Not to mention the minisual amount of ice cream placed inside the...

I usely would say I love this place I have even talked alot of friends and family into trying them out but nope not after today the women was so rude for no reason said she is the owner so she knows she's doing it right little does she know I come to that store every Saturday won't be getting my...

I forgot to take a picture because I was too busy eating the birthday cake Italian ice with regular custard. We were visiting family upstate and were thrilled to find a Rita’s on the route home. The staff was excellent and...