Burger King — Restaurant in Whittier

They literally shorted me $2.00 and even though it's not alot to some it is still the point of stealing since when you try to call the number on your receipt for this B.K it says it's a magic jack number and they are always unavailable to pick up the phone so it is very shady and upper management will be hearing from me soon since the cameras should show the amount being handed to me verses the amount that I had received and also the register will either be over money that day or someone is stealing from there. I even handed the person a coupon on my phone for the chicken sandwich deal being 5.00 and I ordered a pie as well at regular price and all of a sudden my total went from 9 to 14 and i told the guy that does not make sense whatsoever...i handed u the coupon to save money not spend double and they did not understand until someone else came over and had to ask me twice if im only ordering one meal and i said yes that is the point for the coupon them the other person rang it up correctly and then my total was now 7 and change and my receipt evem shows i should get 12 back but only got 10 and change and what was fishy is the guy seemed kinda nervous maybe he was new so if so I'm sorry but what was shady while almost driving off he kept askin everything good u got everything u have everything correct and I was in a hurry at that point so I didn't look at the change since I saw 2 5s forsure bundled up in receipt but once i got home which is 30 mins away i noticed since I put the money right away with receipt in my wallet that it was short 2 dollars so he is either stealing , that whole store is stealing since their phones dont work, or the guy made a simple mistake since he was still learning but if i go there in a few weeks and they do not give me my 2 dollars there...

UPDATE 07/2025: I am giving 1 Star to all BK locations for false advertising and misleading the public. Today, I tried redeeming the Free Whopper with any $3 purchase coupon sent to me after playing the design-your-own-Whopper game. When I tried to checkout after selecting several items for $10 and applying the promo, the app says the location is closed and can't complete the order. It then tells you to go to another location. So I tried the same order with other locations and not surprisingly, ALL OF THEM said they are CLOSED. But clearly on the app and on webpages, all the locations are open during today's lunch time. This means BK is running a deliberate and dishonest promotion without any intent to honor the promotion. This is illegal and they should be sued by consumers. I am attaching screenshots from the BK app proving that BK is lying blatantly when they claim all their stores are closed and can't honor the promotion. This is not an issue with the app because if you try to order an item without applying that promo, it works fine.

This location is "consistently" good. Manager and staff are friendly, energetic, efficient, and accurate. I've visited here several times to test them. Well run and well managed BK. I order different condiments and change up the orders to test consistency and accuracy. Unique thing about this place is crew is friendly and positive. I recommend this...

While I have never had any issues with my food at this location, the customer service could use substantial improvement. The employees rather chat with each other and are oblivious to customers waiting at the desk, wanting to place their order.

It would also be great, if the staff could better tend to the self-serve area with the soft drink dispenser, lids and condiments. That area is constantly FILTHY and on every visit something was missing. No lids, no napkins, no ketchup ..... which makes sense, because the staff is chit-chatting with each other instead of taking care of business. The drink dispenser is always messy because spilled soda does not drain and leaks all over the counter, into the ketchup dispenser area and nobody from the staff wipes it clean, despite knowing that this counter is old, outdated and in desperate need of upgrading, or complete replacement. It is obvious that the owner of this franchise is milking the cow for what he can, but is not investing into upgrades and maintenance to keep the store up to par with others and competitors all...