KFC — Restaurant in Wichita Falls

Earlier, went to this KFC/Taco Bell, got a could of Grande packs. In drive through I was asked "Hard shell or soft?" Referring to my 5 tacos. I said "Hard shell", and got the other 5 items in the box as burritos with no onions.

So, here is where I guess I just completely confused a fast food worker....i ordered that x2 from the beginning.

Me and my buddy then pull around to the window, window opens and the one taking my order asks, "did you want 10 burritos and 10 hard taccos?, cause he's confused back here (referring to the cook)" I told her "10 of each"....though you gotta be a special kind of someone to figure anything else from my order....it's simple math....

Well that's where the funny ends, I got my order, hard tacos - check, soft tacos - missing 1...wait didn't order soft tacos....supposed to be burritos....

My buddy goes back in and requests the fix the order, well they make 10 hearty burritos... 45 minutes later...forgot to mention first order took 15 mins second was 20, we get home.

The two people who are allergic to onions in the house, and the other 2 that don't like them are quite pissed off....just to clarify, when my buddy went in to fix the order, he most definitely asked for "no onion"

There was onion on every one of them, and roommates/roomates kids are allergic....don't go here.

Lol, and later that day my wife got mash potatoes and only 2 pieces of chicken in a k12. She ordered mac&cheese.

Just don't do it to yourself lol Subway is close by,...

I'm usually pretty easy going about stuff like this but I just got home from possibly the worst most frustrating fast food experience in my 46 years. Pulled into the drive thru AT 6:11pm, waited 9 minutes for 1 car in front of me, while waiting an employee opened a side door and threw a piece of chicken out into the parking lot. After finally placing my order as I'm pulling up to the window there is a dead mouse laying in the driveway next to the building. Disgusted I went against my better judgement and got my food anyways. The $5 meals on the sign are now $5.99 at the window I was informed. Then they forgot my drink and a biscuit so I had to go back thru the line at the drive thru and wait again, but then got charged for the biscuit. I was treated very rudely by I guess the manager who took my money for the biscuit and said thank you without giving me my change. When I asked for my change she said I'm going to ring it up now and left. I waited another 13 minutes and finally honked my horn because I saw her doing other things inside and I still hadn't gotten my change. I finally pulled out at 6:53pm... 42 minutes to get a $5 box meal....which in the end was also very disappointing. This is now the only KFC here but I will never return to this location. They were nasty, stale tasting, and definitely made zero effort to keep the customer happy....

I am sorry to say it, but the other bad reviews are correct. This KFC/ Taco Bell restaurant near Walmart pretty much always lets us down. It's the worst one we've been to, and it's such a shame because normally I love both restaurants food, and this one is at a convenient location for me. I continually come back just crossing my fingers that I wont have to wait half an hour to order and that they wont get the order wrong. I am usually very patient with fast food joints because I know their job sucks, but this one is really incredibly terrible and slow. My husband has completely given up on this place. For example, tonight we waited in the drive through for nearly half an hour as they said they were having problems. we asked if they were even still there twice and got no response. Then I went inside to try ordering again, this time they accidentally shut down the register just as I was handing over the money so we had to wait forever and start all over once it got going again. They only gave me 2 pieces of chicken instead of the 3 I paid for, and the soda was nearly out of syrup. They offered me a cookie for my...