Goodcents — Restaurant in Wichita

I went there tonight to use a gift card that I've had since Christmas. I walked in and I should have known it probably wasn't going to be a good experience .There were four people up front working. Not one of them said hello to me. They all did look at me though. When I said hello to them, one of them responded, the gentleman with the dark hair that was running the slicer. He told me it would be a second even though there was no one else there. But me came back shortly after and asked me what I would like. I ordered an Italian 8-in sandwich. No one there smiled the whole time I was there. I also ordered a side of pasta with Alfredo sauce and a bag of chips. I got to the counter where a young blonde girl helped me. I gave her my $5 gift card and She told me that it was $13.74. I watched her swipe the $5 gift card. I watched it go down to 8.74. I pulled out pretty much exact cash and pulled out $8.75 and handed it to her. She told me I couldn't use my gift card because it didn't cover the whole transaction. I responded that doesn't make sense. It's a gift card. It's $5. I just gave you the extra $874 that covers it. The gentleman who was on the slicer ended up coming up. I watched them ring it in again cuz she even told them that. Oh don't forget the pasta. They rang my whole order again. The gentleman then bring in my $8.75 cash and then swipe the card for the $4.99 left. He proceeded to tell me there was nothing on that gift card. I responded with. I just watched her swipe it. It said $5. There's $5 on the gift card. He told me no. I needed to give him another $5. This is pretty ridiculous. I'm not sure if there's some type of scam where this little girl is collecting gift cards but I know that had to get $5 on it. I watched her swipe it and I still ended up having to pay for my food and they didn't give me my chips. The customer service here is really went down. I've been here so many times. I love your food. It's so delicious. But I do normally come during the day when the owner is there and he is the friendliest person. It really sucks that I had this experience. I hope no one else has this experience. Their food is too good to have people that are not their friendly on their team. An. It's a disservice to...

Their food is great but I always hate coming here because the employees are very good at making you feel unwelcomed. I have bad anxiety and walking into a store when you know they don't want you there is very nerve racking. I went here to eat, but noticed through the window all the employees were having fun, so I was going to wait for a few minutes to see if anyone else showed up. While I'm sitting here I kept getting dirty looks. Eventually a truck pulls up and I was like alright, I'll walk in after these guys, I see through he window that it's obviously their boyfriends. So I go to leave and I can see them all laughing and clapping and all I wanna say 5 of them were staring at me laughing. I pull around the corner and sit and find something else to eat, and literally while I'm typing this, the guys pull up right next to me and start staring at me for about 30 seconds. Looks to me that they need to hire some actual adults to watch over the love struck teens....

I love Mr Goodcents and their bread is so fluffy and delicious, especially the black pepper. But I couldn't give them five stars because they're lacking on their vegetarian protein options. There aren't any mushrooms or spinach or egg or anyting else like that. They have a veggie sandwich but it costs exactly the same as the meat sandwiches who get all the same components as the veggie sandwich. Now they do have a cheese mix sub that gives 4 flavors of cheese that I really love and is more worth the cost but it's not on the menus or on the app and you have to ask for it.

On the topic of the app, you can't even order all the veggies and condiments on your sub as they limit your options. For instance, salt is its own option, vinegar is its own option and oil is its own option. So you have to limit your veggies if you want to dress up your sub.

Now if they wanted to be a step above for vegetarians they could maybe offer an egg as a protein. Wishful...