McDonald's — Restaurant in Wichita

I ordered 8 pies it took it 50 minutes! My receipt says 5:30pm the girl at the window said it would take 12 minutes to make. And they only had 3 strawberry pies. So I ordered 3 Apple pies, 3 strawberry pies and 2 cherry pies. She told us to pull all the way up so we paid and pulled up to the waiting parking. The girl at the window had a very nasty atittude. I could even here her mumbling stuff like let me just take care of these people over the headset as well as other stuff. She was very rude and talked over me. I Waited 15 minutes go in and they didn't even start the pies said the manager. And it would be another 12 minutes. So I Waited again for another 20 minutes I go to the counter and give the kid that's preparing bags of food for drive through the receipt and has no idea I'm waiting for pies and ask how many pies I said 8 he looks at the receipt and says okay another 10 mins go by and the manager brings me 6 pies and no small fry. Doesn't even tell me or bring me change or the receipt so I go back in and ask for my receipt and the manager hands me the small fry he forgot and my receipt. I didn't even bother to ask about the missing pies. ! Or the change! The pies were not even cooked all the way through! It was disgusting This location and experience is the worst I have ever experienced all the years that I have being going to McDonald's and I have lived in many states. Over 100 different locations. I will never recommend this location to anyone in fact I will discourage people from coming here due to the employees terrible attitudes. And...

Terrible Service – Constant Mistakes, Long Waits, and No Customer Care

I have given McDonald's #751 multiple chances, but the service is consistently terrible. Every time we order, there’s a mistake—either items are missing, or we receive the wrong order entirely. The staff seems uninterested in providing quality service, and there’s no sense of urgency or care.

It’s clear they want customers to use the kiosk, as the wait time to have our order taken at the counter is outrageous. Several employees made direct eye contact with us but didn’t acknowledge our presence or offer assistance. It was frustrating and unprofessional.

One of the worst experiences was when we were asked to pull forward and wait for one item. After more than 15 minutes, I had to walk up to the window myself just to get the rest of my order. On another occasion, I made it almost all the way home before realizing they had given me the wrong size fry—and one was missing altogether! The order comprehension at this location is subpar. If I ask for a large #1 with a Fanta, that clearly means a large meal, yet they still manage to get it wrong.

When I went back to get the missing fry, they acted like I was trying to pull a fast one. That was beyond insulting. We are a six-figure household—we don’t need free food. We just expect to get what we paid for!

If you’re looking for a quick and accurate meal with decent service, avoid this location. Serious...

Sat in the drive through and they ignored me while they proceeded to take the order of 4 cars in the second lane, did not acknowledge me at all, I started saying hello and asking for them to take my order because I could hear them talking thay whole time but to coworkers and not me, when she finally acknowledged it was trying to get their attention she sounded to have major attitude, durring her taking my order she continues to talk with coworkers and makes it very difficult for me to tell if shes listening to me or not and so I finally get her to enter my items and deal code but then she continues to just talk to others and ignore me but I can see the food on the screen so I move ahead even through she didnt tell me to, I considered just leaving but I had already been waiting 16 minutes just to get to that point because they ignored me, I get to the window and she tells me the code doesn't work and I said its probably because ive been waiting so long its changed codes and it did so then the code disappeared and I no longer could use it or any code because of how long it took, I left. This mcdonalds has repeatedly and consistently...