Scooter's Coffee — Restaurant in Wichita

Worst service EVER. I went to this place after running over at Sedgwick County Park with a friend because of its convenience being close & having a drive thru.

Having worked in Customer Service & Client Retention for over 29 years, I believe young Avery needs some more training.

I had only ever gotten coffee there, but remembered them having smoothies.

I needed help figuring out what to order & was met with Avery's very poor social skills. She was very snarky & not in the least bit helpful. My whole experience with her I would give this visit 0 stars if I could.

Plain & simple, leave your bad attitude & condescending behavior at home when working with the public. Please help Avery in additional training so you don't lose more customers. I...

I always get the same drink. It's $6.40. Today I handed a 20 to the young lady and she gave me back $10.60. Though I know tipping is common sense I don't appreciate just taking the money and assuming that's what was going to happen. Also when she asked me for an extra shot her face was facing the registrar and almost completely out of view from the window. Very hard to hear. Seemed annoyed I had to ask her what she said, maybe that's how she deserved the tip. I'll just go...

Wanted to bring attention to good customer service. I use the app and didn’t know I had a reward, so when the worker scanned it, she redeemed it. I asked for a small ice latte. I parked and looked at my emails and saw a reward was redeemed, so I drove back through and mentioned to the worker that I didn’t know I had a free drink, otherwise I would have asked for a large. She happily fixed it and didn’t make me feel uncomfortable about coming...