Emerald Thai Cuisine & Sushi Bar — Restaurant in Williamsburg

Worst "Thai" place that I've been to in years.. panda express would be a better choice or just drinking water. The Wonton soup broth was flavorless, the chicken pad thai was extremely dry (even with extra sauce) the noodles were crunchy while some noodles were cooked & under cooked on the same dish. The chicken was so dry it could bounce and was cold at its center. The drunken noodles were mushy & all shrimp in the dish were covered in shell & it had way more vegetables vs noodles ratio & only 5 pre frozen shrimp. My youngest daughter got the chicken tenders kids meal. The chicken tenders were the ones from the frozen chicken nuggets isle in the grocery store in the red bag & the crinkle fries were also frozen food isle ones. Their sprites were all from cans. Their top shelf tequila & vodka were jose & absolute. The food was a disaster to the point we canceled our to go order of basil rice chicken . In addition to leaving hungry there were numerous dents covered in paint on the walls, dim lighting even during the early evening hrs & there were outlets falling out the walls...

This place looks very nice, but it's smoke and mirrors. No A/C in June/July is ridiculous.

The pad thai tasted like it was made with ketchup, and the tofu was cooked to death. Completely dried out. The food arrived in less than 5 mins, meaning it was all precooked and waiting to be microwaved at a moments notice. This explains why the food that took less than 5 mins to prepare was so hot you could get 3rd degree burns if you dropped a noodle on you. I asked the waiter when he asked how we liked our food, if ketchup was used and he told us he didn't know, he just started there that week. Never offered to check and never bothered to ever come back.

Some random person brought the bill even though our waiter was still there. The only edible things were the appetizers, which, to be honest, were probably commercially made and just cooked there from frozen.

I suggest going to the other thai restaurant in the same strip mall. It's not as nice looking but the service was great and the food was much better.

2 stars for the decent frozen...

No greeting on arrival- waitress/host saw us and disappeared in to the kitchen Ordered drunken noodle and got something different- when asked her why this dish does not look like drunken noodle she said “you should have ordered Thai style”!! (We are in Thai restaurant!)- she wanted us to pay for another dish if we wanted “drunken noodle” Asked to speak to manager and she comes back and said she will get us drunken noodle. When dish arrived it literally had 3 pieces of noodle and heap of vegetables. So we decided to order (yes pay for another dish) another drunken noodle Thai style but requested to have more noodle this time- she said that will be $2 extra!! When we looked surprised she said she “will give it to us”. We also ordered fried rice that was fine but portion was small. When check came all dishes were charged $2 more than what was in menu. We did not even argue- paid up and left 15% tip. Food was ok but likely never return...