I’ve given Starbucks more chances than I can count, but every visit feels like a reminder of why I should stop going. The atmosphere is anything but welcoming—cold, loud, and strangely sterile. There's no sense of community or comfort, just an assembly-line vibe where you're rushed in and out.
The employees, frankly, act like they’re doing you a favor just by acknowledging your presence. There's a standoffish, entitled energy that’s hard to ignore. A simple smile or “thank you” feels like a rare commodity, and good luck getting a polite response if you have a question or need something fixed.
And let’s talk about the prices. How does a basic coffee end up costing more than a crafted latte at Biggby’s? For what you get—lackluster drinks and dismissive service—it just isn’t worth it. At least at Biggby’s, you feel like they’re happy you came in. Starbucks? Not so much.
If you want overpriced drinks, icy service, and a forgettable environment, Starbucks has you covered. Otherwise, take your time, money, and mood...
Read moreI live right in town and frequent D&W at least 4 times a week but still choose to drive a minute down the road to bigby. I ALWAYS have to wait for a minimum of 5 minutes, and that's just to get my order even in. Yesterday (1/23/2020) I was in around 9:30, which in my opinion is still coffee time. There was a barista who told me someone would be right with me and then walked off, didnt even take my order. The other barista who I have never seen before seemed flustered. I waited. Finally he let me know he would be right with me, he just had A FEW MORE DRINKS TO MAKE. I left. This is the third time I have left without getting coffee because of the lack of people scheduled and the long wait it takes to get your coffee. People are heading to work in the morning and dont want to factor in waiting 15 minutes for...
Read moreFirst time buying from Starbucks. I've avoided them before because I believe the prices are too high for coffee. But I wanted to warm myself up and I drink really sweet coffee for the taste. First off I was purposely told an incorrect price so I would buy, to come to find out they don't even have flavored creamer or any creamer, just half & half or milk. The coffee tastes terrible and it wasn't even hot. And I paid $3 for a small that I just thrown away because it didn't taste good or could it warm me up. I would never go to another Starbucks again because of...
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