Disappointed by a place I used to enjoy
I’ve visited Kaffeina several times in the past and always appreciated the friendly service and cozy atmosphere. Unfortunately, my most recent experience was a letdown—and enough to make me reconsider ever returning.
I stopped in hoping for a coffee and a slice of chocolate cake, which was clearly labeled at $6 in the display case. When I went to pay, the employee rang it up at $7. I pointed out the discrepancy, expecting the posted price to be honored. Instead, I was told the price had gone up “yesterday.” I mentioned that I’d rather use that extra dollar to leave a larger tip, but was told flatly that adjusting the price wasn’t possible.
To make matters worse, the employee consulted with another staff member who was on his phone in the back. That person barely looked up, confirmed the price hike, and walked away without any interest in resolving the issue or even acknowledging the concern.
I left without making a purchase. I don’t support businesses that fail to honor their listed prices or show basic courtesy when a customer raises a valid point. It’s a shame—Kaffeina used to be a reliable favorite. Sadly, I won’t...
Read moreI was with a group for Afternoon Tea. It was way too casual for Afternoon Tea, which is more formal than High Tea, which is taken with the evening meal. Scones were tiny and dry. No butter or clotted cream was served. Finger Sandwiches were good, except for the salmon. For the cost of the salmon, which could have been eliminated, an egg salad sandwich and an individual pot of tea would have been better since a lot of the salmon sandwiches were left unbeaten. Yes, we had to share a teapot of tea and only 4 ot 5 teas, blends, and herbals were offered. Most of those were at the boring end of the tea spectrum. In my opinion, I believe the owners and 'cooks shouldku educate themselves on what the latest trends are for taking Afternoon and High Tea. They are in for a surprise at how far they missed the mark...
Read moreI really loved this place and the atmosphere. The service was amazing and everybody was so nice. I got the turkey bravo sandwich and my friend got the mozzarella caprice sandwich (we shared them half and half) and it was one of the best sandwiches I’ve had before and it was surprisingly filling. I also got the galaxy lemonade and it was 1) delicious 2) the color change was cool from the “icecubes” mixing with the lemonade. My friend got the dalgona latte and she said it was very good. Their prices are amazing and it’s really nice that they are right in the museum so people can stop by for a quick and comfortable bite to eat. I would definitely go...
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