Subway — Restaurant in Wilson

I've given this establishment a few tries thinking that maybe I will have a good review but the three times I went there they were all bad. One time I went there during business hours and they were closed, went there a second time and they were closed during their business hours, and then a third time I placed an online order directly through the subway app and drove to the store just to get a notification that my order had been canceled, so I called inside of the store and the owner which I believe is the one that works in there most of the time said that she canceled the order because they do not accept coupons which I was really confused about because why would the app accept it and it says it's for Subway yet I feel like they pick and choose which things they would like to accept. I can honestly say I see why the place is up for sale, you can't have many customers when half the time your shop is closed even during hours that it's supposed to be open, and canceling customers orders, oh and not to mention when you ask for extra they literally only put like one or two pieces extra. After my few experiences I haven't gone back in probably will never go back unless new owners take over then I may give it...

The stingy owner is still running this location and unfortunately has not sold to a new owner. If you complain to corporate, they will simply tell you they're aware of the problem and have gotten many complaints. All you can do is vote with your feet. You can get a great sub at many other local Subways; the couple who owns the Madison Farms location closest to me is very nice and they have great people working for them.

Original review: I have eaten at Subway franchises all across the United States and in Canada, and I have never had anyone refuse to give me enough tomatoes on my footlong veggie sub. What's more, this person was openly telling another customer she was going to close soon. With a pile of cut up tomatoes below her. So, in other words, she put her planned open tomorrow ahead of my request as a paying customer. And tomorrow's paying customers will be eating a majority of older tomatoes. Like other reviewers. I have done my time working in food service and restaurants and so I know that this was not a big ask. How stingy can you get when you refuse to give a customer ordering a sandwich with only vegetables the vegetables...

So, I have worked at Subway before, I know what their basic sandwhiches get in terms of meat and cheese and veggies. I can tell you this place skimps. Overall I had no issue with the worker there but in previous experiences when you enocunter a place running like this its always a problem to ask for more so I just let her do her thang. At the checkout i asked for chips and a drink but wanted cookies instead. I watched the register total my cold cut combo listed at 5.69 and add a drink and chips. Came out to 10.21. She said hold on a sec after I pulled cash out and it was nearly 12.. learned my lesson, order online or avoid. The business wasnt friendly at all with no chairs down like she was getting ready to close. Food tasted good and the veggies were definitely fresh. This place needs some business guidance to sustain or its going...