This subway will literally treat you like a thief!! My family and I went to this subway today only to have our family time ruined by one of the employees here. I ordered a sub and was given the wrong one by the employee at the cash register that was being harassed by the other female employee there. She was a short pale woman with short red hair. The cashier employee was being yelled at by her while he was trying to prepare the subs and I believe that’s why he mixed it up. After receiving the subs we sat down to eat when the female employee realized that the order was messed up she walked to the table and snatched the sub off the table and looked at me and said “you took something that wasn’t yours” when it was the employees fault to begin with. I even told him when I was handed the sub that I didn’t think it was mine but since he was confused he gave it too me anyways saying “no that ones yours”. This was the absolute worst expeience I’ve ever had at a subway. I felt bad afterwards because everyone looked at me as if I was intentionally trying to steal something when that’s not what happened at all. I’m a paying customer but made out like I was some sort of thief that didn’t even have the money to pay for my sub. I will not be going back to this subway ever again there are plenty more in Wilson I can spend my money at that won’t make me...
Read moreDid online order for the monster sub. Got to the shop a little early so they weren't finished with our order. That's fine. Got the subs and they where both wrong. Everyone makes a mistake they where happy to remake them for us and offered us free cookies (we declined) 15 minuets later we got our subs. Completely wrong again. No bacon. After the cashier argued with me she took the receipt to the manager I guess and realized it was done wrong. We sit down waiting for the issue to be fixed. The manager looks at us and says " do y'all want us to put the bacon on them or are y'all going to do it" the wife said no we would not like to make our sandwiches and we would like for them to be hot.... Like they are supposed to be. The cashier then said "well why don't you come stand up here and tell me how to make them" .... It's on the receipt. Asked for a refund then went to Jersey Mike's, our first time ever going there. Amazing subs for $2 more the amount of meats and topping makes subway look like a joke. Y'all's new sub line is going to fail horribly if people start to realize they can go to Jersey Mike's and get so much more for an extra dollar. Will not be going...
Read moreIts in a decent location for the Wilson lunch crowd which gives it some points, but the parking lot isnt very good. The service I received at this location was bad. Employees couldn't follow simple directions when told, which is their job, and I had to correct them several times as they almost screwed up my order on many occasions. And in the end when i wasn't paying attention to one of them messed up one of my sandwiches. Also with one sandwich left to get toppings and sauce the one free employee walked from behind the counter, sat down at a table and began to play on his phone as the other one wrapped my other sandwich. I am not very pleased by the service I received here. Also just to note they kept the tv very loud which made it very hard to hear what...
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