Domino's Pizza — Restaurant in Winchester

Food is ALWAYS quick and fresh. Delivery drivers are all always very friendly and understanding in situations (have two kids who are usually crying or in the middle of every thing at the door, and have 3 dogs that are barking. This last order, I didn't grab my money from upstairs yet cause they delivered it so quickly I thought I had time, and I had to leave the guy whole I ran to grab $. Usually delivery people will get impatient and give an attitude or but talk back at all like they are in a rush, but he was very nice and didn't make me feel weird about it) Also, The spinach and feta bread sticks are AMAZING!!! But if I am to nitpick, it feels like they are having you pay 75¢ for your dipping sauce that they make seem comes with it without you even knowing. Think it should come with it. Or at the very least let people know that sauce isn't included. I NEVER complain, specially about a couple extra dollars for things either (i will pay it, I did pay it) just think about how it feels more like a trick to get money from people that didn't know. That's why I am even saying anything. So maybe they will not make it look like it comes with it free as it's one of the steps in ordering them in the first place. I could see paying 75¢ for an extra one. Just doesn't seem very upfront. If you think about every person paying 75¢ for every cup of dipping sauce they get (without knowing) they probably make so much extra just from that. Idk just seems like a tactic to trick people into paying money for something they don't even know that they are playing for. That's the only reason it bothered me. But that's a CEO, food service director or maybe general managers problem. Not the fault of the workers in the Domino's who make all the other aspects great and keeps me coming back.

Definitely will be going back. Just wanted to say something about it cause it feels a little on the sneaky side. I may be 100% wrong and people just know that it's usually not included other places as well. Just taking ito loud. Hope...

By far, the WORST service I have ever received. I truly feel I should call to cancel my order. The gentleman who answered the phone, thick accent, was clearly frustrated and lacked the patience to decribe to me the specials on specialty pizzas. While I asked him to hold for a moment (while I confirmed the order with my busy family, no more than 8 seconds or less), he quickly huffed to a coworker, while keeping the phone uncovered, "Ugh, I have to wait," and went on to complain to the coworker! When I tried to get his attention, he was still gabbing with the other worker. Finally, he got back on the phone, I advised him we were all set with what I had placed with him so far. The response was 'Oh my godddd," as if I was inconveniencing his conversation! I could not believe it, absolutely rude. I proceeded to advise him it would be delvery and he says, "Delivery!? You want this delvered!?" I am guessing they don't deliver at this location? He was surprised and seemingly upset! Because of his response that I requested delivery, I advised "Never mind, I will just pick it up." I am very concerned about this restaurant. I don't think they know how to treat their customers, maybe they don't want any! Definitely not looking forward to eating this pizza, I knew I should have called...

Worst Customer Service! I will never order here again. I ordered online for delivery. Obviously you put your address so the driver can use their GPS and come to your home! But no not here apparently they go by their own addresses or imagination. The driver kept going to the beginning of my street in circles looking for my address! ( based on the tracker) I called the store to see if they could reach the driver! Ellie stated they could not reach him and didn't offer any help and hung up on me! My husband had to go out in the cold down the street looking for him to get our cold pizzas! ( took 30 min of him driving around) I called the store requesting a manager and of course Ellie said it was her as a Manager! I asked for her boss and she would not tell me who it was! I needed help because my pizza order was made completely wrong and no drink was delivered either! So So upset!...