Wendy's — Restaurant in Winchester

We stopped in Saturday evening and decided to go inside since there was about 9 cars in the drive thru so assumed inside would be faster. Wrong. 2 people finished having their order taken then as we stepped to the register the employee stepped away. I assumed to get someone's order. Well 18 minutes later, a line of 8 people behind me and several families that got out of line not 1 single Wendy's worker would even look our way..... they didnt say 1 single word to the line of people, wouldnt even make eye contact.....they were only concerned with mobile orders and the drive thru..... so we decided to leave and go thru the drive thru to test a theory of what would be faster. At this point there was 13 cars in the drive thru. Took us about 20 minutes to make it thru the line and as we drove away we could still see people inside in line that was in line when we walked out. Ridiculous how little the employees cared about people inside their establishment wanting to eat inside. If you don't want to take care of those people then close your inside area!!! Side not food once we finally got it. About 40...

I don't often leave bad reviews, but this was the worst dining experience I have had in my life. Went through drive through and ordered for a family of five. Had to wait for a cod sandwich, no problem. While waiting, took a drink of Dr. Pepper, it was horribly flat, so went in and switched it while we waited, was better, it happens, no big deal. Food was delivered to the vehicle, but it was missing some fries, a little frustrating. Went back in to get the fries. Drove home and began to eat, except the fish sandwich (which had a sticker on the wrapper indicating it was a fish sandwich) was opened it wasn't fish, but some sort of double hamburger. I am vegetarian and can't eat beef, so my family member had to drive all the way back to correct it. It took about thirty minutes for the trip, meanwhile his food was getting cold. While he was gone, another family member was eating her fries and discovered the tip (approximately 1 inch) of a plastic knife in her fries, salted and everything. Couldn't have possibly came from us as the only utensils we were provided were spoons (even though we ordered...

Update. Whoever is working there now, 04/02/23 11:15pm, female...that just lied because the app sold me a salad that you were out of and you didn't want make a new salad with, how i the customer wanted, while trying to accommodate to your mistake...could be why you can't get a 5 star rating. A ticket that said no cheese add tamatoe and bacon is why??? ...It took us a minute to get it right but the manager was always willing to try to help if she could. Cristie I think. I loved the Southwest Avacodo Salad but it's gone. 🙄🥺Tried the Cobb Salad last night absolutely delicious. Plenty of bacon, the grilled chicken on all their Salads are so tasty. Plenty eggs and the ranch was super creamy. Thank you guys. Night manager recommended it thanks 😊. I miss the night shift ladies haven't see them in a few days but the guys have been taking care of my pecans for me! Fish Sandwiches I'd pretty good also. Good food...