I arrived at this store at approximately 9:00 AM. There were no customers in the dining facility or in line. I received a tepid welcome from the individual working the counter. I asked for a "Box of Joe" and 2 dozen assorted doughnuts. With obvious frustration on her face, the attendant totaled the order and then chastised me for not having called in 24 hours in advance requesting the same. I simply replied, thank you very much and have a good day. I went down the road a piece and found a satellite Dunkin Donuts at an Irving filling station. I asked there if it would be an issue to fulfill the same request without 24 hour advance notice. The attendant smiled, laughed and said, "No problem, we are kinda in that business." She received my gratitude and a healthy gratuity. That's how...
Read moreThe staff made mistakes taking my order. They made my coffee wrong, and after they fixed it, it was still wrong. They were polite about it, though. The bagel on my bacon egg and cheese was hardly toasted. I tried the breakfast taco, and it tastes weird, not a fan. The pineapple coolatta was nice. I would not recommend this Dunkin location if you are expecting your coffee...
Read moreI end up going out of my way to avoid this dunkin. There is never more than one person working. Placing an order takes too long never mind getting it. Poor woman behind the counter was trying to keep up. They need to hire more people. Clearly it's busy and could be more busy if they hired enough people to keep the...
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