I remember Wingstop was one of the top fast food chains I would crave the most. It tasted heavenly. This last time I went I have to admit is the first time I’m starting to experience the negative side of this restaurant. I will start by complimenting the cashier that helped us. I didn’t catch his name, but he was a nice man with polite customer service skills and made things a little more pleasant. When I told him I needed more time to decide on my food he hadn’t rushed me. He kindly brought out our food with a smile on his face. Something I noticed was instead of napkins they have paper towels. Paper towels can be rough and give a weird look to your food so I would reconsider your choice in that. Right after taking my seat I noticed the tables, countertops, or floors hadn’t been cleaned in a while. As for the food itself, the buns were too soft. Not crispy enough. The chicken was overdone and way too soft. Also not the crunch I was expecting. I will say the sauce of whatever flavor you chose is still really good. It really adds good flavor and they put a good amount on the chicken. In this case it was mango habanero and Louisiana rub. The fries were also not good. They looked old and were smashed. They were also too soft. Their honey mustard was very good and my favorite sauce next to their ranch. A comment about the restroom is how there isn’t a mirror. I think it’s inconvenient for the customers especially since it’s a fast food restaurant and eating can get messy. People should be able to check themselves and make sure everything is intact. You guys should also reconsider that. I do like that they have a tv so when the customer is waiting they have some sort of entrainment. They have a good deal on Monday’s and Tuesday’s where wings are ¢.75 a piece so 10 wings for around $7 or $8. I would definitely go back for that good deal, but other than that Wingstop has officially flopped in my eyes. This restaurant is in Shiloh Center so there is plenty of parking. Its in the same location as Walmart, Grocery Outlet, and Goodwill. There is handicap parking and wheelchair accessibility. Overall I kindly hope you improve and wish you the best of...
Read moreused to love coming to this wing stop specifically even though i live across town. i always order on the app and the old employees knew me and always made my food amazing. now i think they have a bunch of new people and the last few times i’ve gone recently have sucked!! i went tonight around 6:30 and ordered on the app as always, i got three meals and i ordered a six piece, i only got 4 pieces! our fries also didn’t have seasoning and they didn’t even start our order until we got there 😒 took forever and was not worth it, don’t think i’ll be coming back to this one and i hope to get my money...
Read moreFirst time at Wingstop. My gf took me because it's her favorite. So we ended up trying the Lemon Pepper and Luisianna Rub. No one else was there when we placed our order, and no one else came in after us. When we received our order to sit down there at the restaurant my gf noticed something odd, extremely. They had not added hardly any seasoning. Although I thought the wings had an amazing crisp yet juicy texture, there was no spices and no seasonings! The two flavors were identical. I missed out on the real experience, I hope to get the actual...
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