Mario's Pizza — Restaurant in Winston-Salem

1 star on customer service! We ordered a beef pepperoni pizza, wings and a cheesecake! We’re no stranger to this place love the fact they offer non pork options, however when my husband picked the food up it was pork pepperoni, ok mistakes happen they offered to remake the pizza. So here is where poor customer service comes to play they took the wings and put them on top of the heater I suppose to keep them warm unbeknownst to us we believe they remade the order because now the fresh hot wings we ordered are now cold and soggy. When we got home literally 2 minutes from the restaurant we called and asked about it the response was there was nothing wrong with the wing order when we placed it so they would not be remaking them nor refunding them dispite us having to wait for them to remake a pizza they messed up in the first place, the tone of the conversation was how dare we ask them to fix some cold soggy wings that’s was drowned in buffalo sauce. I just told my husband end the conversation we are not gonna beg anyone to do what should have been done originally. It’s crazy because this restaurant is in my neighborhood and they expect customers to just accept anything more so a disrespectful disposition. But what’s more crazy is that there are other places in Winston to take our business nobody is obligated to spend their money to keep these restaurants open. Although my household orders may not mean anything to them I can assure you there are other places that value their customers, value the integrity of their food that is going out the door and value their reputation in our communities. Whoever the staff and management was that day are the reason why you all have one...

Located in a strip mall next to LA Fitness, it’s hard to see from the main road. This is a chain pizzeria but the pizza is definitely not chain material. It definitely holds up….literally….and compares to NY pizza. Good ratio of sauce and cheese. Both tastes of good quality and not local store bought. They are made fresh and served hot. A taste of NY in every bite. They have daily specials, this was the two slice, one topping and a drink. I got pepperoni on one and unlike other pizzerias, it was not runny with oil, it only dripped a bit. The drinks are self serve. Employees are friendly. You order at the counter and then pick up your order when called. The place is very spacious and kept clean and orderly. Plenty of indoor seating as well as a few other tables with umbrellas for shade. Very warm artsy environment. I’m picky about my pizza and this places past...

Not sure what to have for dinner? Where to order pizza? This is the place. I asked my husband to bring home a couple of pizzas on a busy day. I broke my low carb diet for his choice of pizza place and it was absolutely worth it! He admitted that this is where he had been having lunch regularly and he is not generally a pizza fan. The veggie toppings were hearty and fresh. They use the perfect amount of sauce and cheese. I do not like crust but I liked this crust. I plan on using Mario’s as my dinner bail out for weeks to come. I’m thrilled to try the other menu items but honestly, the pizza is worth...