Milner's American Southern Restaurant And Catering — Restaurant in Winston-Salem

WENDY MILNER, partner and wife of the owner, IS RUDE, DISRESPECTFUL, UNPROFESSIONAL, AND RACIST. As an African-American person I WILL NEVER RETURN HERE AGAIN. I arrived around 1:30pm for a late lunch and I order the crab cake with asparagus and mashed potatoes. Before my entrée came out, the bread and butter came, yet the waitress didn’t give me a saucer so I had to ask a different server for one. Well the butter was still frozen so it was impossible to even spread on bread. Keep in mind, partner and wife of the owner, Wendy Milner said the health department won’t allow it to be served any way but frozen. Yet many restaurants keep it in the refrigerator so it will be easy to spread, but okay Wendy. My crab cake was DISGUSTING! Apparently they don’t make their crab cakes with bread crumbs and the crab was just runny and it wasn’t even in the shape of a crab cake. Very different from how you see it in photos on Instagram and Facebook. The asparagus was over cooked causing the inside was extremely mushy. I asked a server, as I couldn’t find mine, if the cook could cook it again, but before she could heard why I didn’t like it she said a quick “okay” and walked off. My waitress walked around for several minutes still not asking why I didn’t like the food the first time to prevent the mistake from happening again. She then comes by and says “Ma’am your crab cake will be right out.” I said “How? When no one heard what the issue was with the first time and no one even knew that the asparagus was mushy?” The crab cake comes out the exact same way as it did the first time. Well now I am like you wasted another entrée as I don’t want this one either. I asked to speak to the manager, Wendy. She comes out introduces herself and I tell her what happened. In her apology she ends with “yea but sometimes these things happen”, great way to respond to a complaint! I tell her that her waitress wasn’t good at listening and she goes on to say how they have the best reviews. I felt extremely dismissed about it and decided to call back and speak to a general manager. It’s Wendy, A PARTNER OF THE BUSINESS, and she becomes irate. Saying things like “what more do you want from me?” and “it’s not like we charged you for the food”, missing the fact that what she said you shouldn’t say to a customer nor be combative and unprofessional on the phone with a customer, who said you came off to be dismissive now down right ghetto. I felt so disrespected and disgusted after I got back to my office to find out who she actually was, simply appalling. Buddy, the owner, called and apologize, but I will never do business due to Wendy...

Been here before and chose to come back. Milner’s is normally a great place but this time they fell short.

Called and made reservations for our Valentines dinner weeks in advance with no issue. Specifically reserved a booth. Arrived for our meal and was told “all the booths were reserved” and they sat us at a table. I told the hostess that we should’ve been one of the booth reservations but she said they were all filled so we were out of luck.

Ok, no big deal right? We got sat at a small table in a section of the restaurant overlooking the bar that had two large groups. It was so loud we couldn’t even hear each other talk at our own table. The poor waitress was doing her best but was over burdened which meant us and her 3 other tables often were overlooked or forced to wait until the big groups were satisfied before we could get much attention. The waitress did her best but because she was overbooked which meant waiting longer for drinks and ordering and our food coming out at room temp. (First world problems I know but when you drop $150 you want a warm steak) The restaurant should’ve closed the section with the two groups and sat us and the other three tables somewhere else. To make matters worse the A/C was freezing and we’re sitting there shivering while trying to eat. Literally ate with our coats on.

It was a pretty bad experience and a missed opportunity for Milner’s because my wife had never been and after this first impression she has little...

This place has been here for over two decades, and I only ate here one time many years ago I’m not going to Milner‘s in the forseeable future anytime real soon. In the 1990s it was rock ola cafe. I miss that place very very very much I wish in 2022 rock ola was honestly with all due respects still around. Every time I drive by there it looks like the parking lot is closed nobody wants to eat there it feels like I really wish rock ola never closed. Rock Ola Cafe was all over this part of the Southeast I wish wholeheartedly it was still around I wish I could go back I just remember how awesome Rock-Ola Cafe was! Simple times also in America I used to go out on a Friday night in 1995 sometimes, and even in 2004 the place would be packed to the brim it was good food with an incredible atmosphere you could hear songs on the jukebox over the speakers like Eric Clapton, and Led Zeppelin man times were great back then! Rock-Ola was amazingly popular!! Kids loved it also they used to color with crayons! That place was incredible they had incredible cheeseburgers with incredible french fries with awesome chicken nuggets as well they also had traditional blue cheese house salads it was great! It was also very retro they had signs of The Beatles on the wall they had one in Asheville also why can’t life still be like that 30 some years later? I miss it. I wish I could go back in a time machine. I wholeheartedly wish Rockola never went out of business to begin with. I...