My brother and I went to Subway in Mocksville, North Carolina, the 28th of October, 2023. We had 2 coupons each for free 6" subs. I let them know that before our subs were being made. When it came time to pay, I handed in my 4 coupons. The young lady didn't know how to ring them up so, she got the day manager and the manager says to me, " you can only use 1 coupon each. " I said " it doesn't say that. " she said, " it says it on the back. " I asked her, " where does it say that, I read the back before I came in." So, she goes to point it out to me and, it doesn't say that. It says " 1 coupon per sandwich, extras are not included " The look she gave me. Then she says, " I'll do it for you this time, you know we have to make money also " I said, " who doesn't" she rang me up as I was turning away, I saw her threw the coupons in the garbage. Now, as for the food, at first I asked for a roast beef on cheesy bread, until I saw the 3 pieces of curled up brown roast beef and told the girl, " wait, forget it, that meat looked horrible, I wouldn't eat that. So, I got a BLT instead. Now it's time for the veggies, the tomatoes looked like they were from the day before, juiceless and dull, ( she didn't give me those ) the lettuce was a mix of green and brown. ( horrible ) I took the lettuce off when I got home. That manager needs to lose her attitude and speak to people like she would like to be spoken to. And...
Read moreI order ahead on the app and got there when the lady (dark skinned Hispanic lady)was making it, I seen she was putting jalapeño peppers and onions on the sandwich that isn’t supposed to have any, I inform her and she gives me and attitude saying that’s she just makes the sandwich how it is on the receipt, after showing her that the receipt proves she’s wrong she doesn’t even apologizes she just says oh yea, as a paying customer I don’t want that jalapeño and onion juice on my plain sandwich and not only that after I left I seen she mixed up the cheeses on both sandwiches. I’ve never been disappointed with my subway purchase since you make it to your liking but this lady ruined it, and as someone who is on their lady cycle (that same day)that sandwich ruined my day and made me emotional.subway is usually my comfort food so thanks a lot. It was that dark skin Hispanic lady, she was speaking Spanish which is how I know she’s hispanic and was working with the...
Read moreMan this was rough. I hardly ever post on reviews but this one I had to go out of my way to produce. I arrived and was the only one here. There’s trash everywhere all over the lobby floor, 3 employees, every table was disgusting with food everywhere. The 3 employees didn’t seem to care about their job at all. While eating (I’m traveling so I sat and ate) a group of 6 or 7 people came in and every single one of them had their order wrong. This one young lady repeated probably 6 times that she also wanted a Philly and they just ignored that order completely. She finally just grabbed her stuff and walked out cussing under her breath. This was a very rough site to see. I don’t know what it would take for them to be better but the route they’re going it’s not positive. Picture shows soda machine with layers of syrup just caked on. If I could have given them less than 1 I would have. I almost told the folks walking in when I was leaving to go find...
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