Marco's Pizza Winter Haven — Restaurant in Winter Haven

I've been ordering from Marco's since they opened. I was used to the service and the quality of food at the Marco's on US 27. In Winter Haven also. But this is not right the way they treat their customers at this new location. It took three times to get it right. And the second time they said that they delivered the pizza knocked on the door there was no answer so they placed the pizza on the ground. Like I was a dog. There was no pizza on the ground. They just never delivered. The third time was a charm they finally got the pizza to me but it was ice cold. I won't be getting anything from them again. Plus the people that answer the phone act like they don't have any sense. I had to tell the guy my address four times. If this is a franchise I wish them the very best in...

We ordered 2 pizzas, wings and bread. Impressed with all. Everything was hot, fresh, and delicious. Way to go team!

One thing I should add is that the employees are NOT allowed to accept cash tips. This is a bit unfair to them. I did not know the first time when I ordered online and canceled the auto added tip figuring I'll give cash when I pick up. Got there and saw the sign, there's $5 the employees didn't get. Called for a pick up order the following day, didn't have my card with me so again no tip for the employee because I only had cash on me, there's another $5 the...

I love Marco's in Lakeland and was excited when it opened in Winter Haven. I ordered a white cheesey with no onions add mushrooms. Twice we have found a couple pieces of onion. Then last week I ordered and I got extra onions, no tomatoes and no mushrooms. I called to speak to the manager as this was the 3rd time. They couldn't hear me or were having phone problems or were blaming the phone as it got disconnected multiple times and I could barely speak to the manager. They did say they were going to give me a credit before the phone disconnected again. Not sure i...