GC Pawn Winter Haven — Local services in Winter Haven

we called and was in inquiring about getting a price on a watch that was gifted to my boyfriend, they told us they couldn’t give a price over the phone so we drove all the way to have them take a look. a woman named betty spoke to my boyfriend and made him get his ID and treated him poorly and probably assumed he had stolen the watch since there is no box or receipt, (a customer gave it to him as a gift so obviously he wouldn’t have a receipt…) betty then told him “we’re gonna have to pass” and he said can i ask why? what is the reason? and she repeated herself “we’re just gonna have to pass have a good day”. everyone else was kind but betty is unprofessional and she should not have a job like this if she is going to not give proper communication . our time and gas was wasted with no...

The entire staff is friendly. First few transactions went smoothly, and decided to make it my go to place to sell my scrap gold to, however, there is this one employee I hope isn’t working the day I come in. On time he gave me back some gold pieces , said it wasn’t real, then offered me 20 bucks for 6g 14K , a few days later someone else checked it with the other stuff I brought in and it was in fact real, today I took 13g 14K scrap gold, he said he’d give me 80. I left went 3 blocks down the road and they gave me 350. Now I if this review was based on professionalism and the business overall absolutely 5 stars. But if you wanting to sell and looking for the best offer, know what you got and it’s value just in case he’s the...

I transferred a firearm from out-of-state and they made the process so quick and easy. Prior to having it transferred they were able to verify the firearm is compliant with Florida law and laid out clearly what was needed when I was picking it up. I couldn't have asked for a smoother transfer. I had the pleasure of working with Crystal who explained a few of the technicalities. She also got me started with a customer account that links to all of their locations, making any transaction the easiest possible from anywhere. Crystal also gave me an amazing deal on a holster for the firearm I transferred as well as showed me a couple of handguns they have in inventory

I will 100% be a repeat customer for many...