had to edit my 5 star review from 2 years ago . my expierience the last 4 times i came here, once was around 9pm they were closed ? so sign or anything . another time the lobby was closed around 7:30pm ish ? the drive thru stuff was still opened but no one answered. we pulled up to the window and things looked operational but we just figured we'd go . leaving the employee was outside smoking and said he was done . ok . the time before last night the food was cold, i didn't get my full order . . . it was a bigger order so it's a little more understandable i had a couple things missing but last night all i did was order 2 meals . and when they handed me my food i asked if it was all of it . they said yeah . i got home and i was missing a whole Sandwich . cool . also the fries were COLD . i went back told them they forgot a sandwich , and they just go "oh we'll get that just pull up ." they never even said sorry . . bonus both times i got served in the past 4 times in 6 months the ice machine was broken i guess ? warm soda is great . . double bonus after going back n forth last night recieving cold food and just being frustrated , the food made me sick . idk this place was bomb when i was a student but it was also day time . maybe the night time staff is just absolutely awful . It wasn't even busy the last couple times i actually got food . which is important i would never condemn a food place for letting something slip in the middle of a rush . but it was slow, no one...
Read moreI do like Wendy’s, and order from there couple times a month. I always go to the same 2 locations, but decided to try this one, as it was close to my husband’s work. And boy do I regret this. I prefer to order via app, and just pick it up, the order was placed for 3 adults meals and 1 kids one, my husband went to pick it up; I usually check my order, but my husband doesn’t, so we were upset with him as well, as he didn’t check that half of the stuff was missing But how this Wendy’s missed half of the order is confusing: half of the kids meal is missing - no toy either, when the meal was ordered with a toy, 2 drinks, 2 burgers, sauces, and the rest of the food was just like a slap in a face and throw it on the bun, cold, missing half of the stuff on it. So it was upsetting, we tried calling the place, but the phone number is out of service, well that’s just great. My husband had to wait almost 30 minutes for the order pick up, which I get they could possibly be short staffed, but he also said the car in front of him complain about the order, at the end we weren’t the only ones, and if this location want to be successful they need to think about the changes. I’ve never had that many items missing from the order, and all of the Wendy’s food is usually good, but I definitely won’t be using this...
Read morePretty much typical college Wendy's. They got my order right which is a big thing in fast food. I would five star this place except I think the burgers or a little dry as if they maybe were being precooked instead of dropped onto the grill with each order.
At least the frosty machine works at Wendy's and Frosty has come a long way. This is one of those rare fast food restaurants that doesn't have electronic menus so the fish was still on the menu from last Lent season.
They had no baked potatoes but then again it was 8:20 at night. Although baked potatoes are so cheap you would think they could have those prepared and ready to just dump the chives and butter and sour cream onto them. But maybe those aren't on the late night or so there's no real point in making more if they just ran out at 7:00 something.
Place was pretty clean which is saying something for a college Wendy's. Staff was pretty darn competent. That's hard to find in any fast food joint and I was pretty thrilled about that, as was my two-year-old who got his nuggets to his satisfaction, whatever that may be. Mystery of life. This is an okay Wendy's. Had the burgers been less done and moister and freshly dropped for us, I would five star the place. Fries were certainly fresh up and done...
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