Gator's Dockside Winter Springs — Restaurant in Winter Springs

The start of our service was questionable when the host forgot to send someone out to our table with menus. After a few minutes, I went inside to get our menus and she apologized and we just moved on with our service. Our server came out within a few minutes and she was stellar to say the least. Very friendly, constantly checked on us, she was on point. We ordered two appetizers (I missed the photo on that one, sorry!) but we ordered the buffalo cauliflower bites and the southwest eggrolls. The southwest eggrolls were a little crispy/dark but they still were very good. The buffalo cauliflower never lets us down we’ve ordered this before and it continues to be a favorite of ours. For our entrées we had an order of fish and chips and two burgers. The fish was cooked perfectly. The fries were perfect and everything was spot on. For the beef burger with jalapeños and barbecue sauce, the beef burger was cooked perfectly but the sauce was a little light and it made the burger a little dry. A tad more barbecue sauce, and the burger would have been perfect. The sweet potato fries were cooked great and everything was seasoned well. The turkey burger with jalapeño and barbecue sauce again a little too light on the barbecue sauce but overall everything was cooked perfectly, which is why, apart from a personal preference of wanting a little more sauce on the side we are giving this meal in general five stars. As far as returning and eating the same thing again, it was a yes, across-the-board. The server was friendly. She kept the beverages coming, and honestly was in great rotation. We saw her often and it was pretty busy inside, so she definitely seemed like someone who could manage her tables well. I definitely recommend this location. We have been coming here on and off for years and no matter what we try, we are...

We came in for bottomless wings and sat at 11:06pm. We were informed by our waitress that unfortunately we were able to order it because it ends at 11. We understood and asked for A minute to look over the menu. I asked her a couple questions about the wings that were on the menu regular price and she answered them politely and even recommended we get the nacho appetizer we told her we were looking to stay within a certain price range for food. After we placed our order Amanda, our waitress, seemed visibly frustrated. We waited nearly half an hour for 6 boneless wings, 15 boneless wings and an order of nachos. When the food arrived to the table the wings were hot but the nachos were soggy and cold. We sat for roughly 12 mins before our server returned to be able to inform her about the nachos. She was very rude at this point and said that she would have them make a half order of fresh nachos, to which we responded why were we only getting a half order when it was too cold to eat so we barely touched it, to which she responded she would have to talk to a manager. We waited another 15 mins and no manager came by. When the server returned, she was rude once again and pointed out to us that bc we ate half of it we would not typically be able to get a full portion remade. To which I responded we didn’t eat half because it was too cold we had to dig to the bottom to see if we could find any warm pieces. When we asked for the check she gave it to us by avoiding our hands and placing it on the dirty plate in the center of the table. Amanda way very rude and disrespectful. I’m not sure what was going on but her mood completely changed once we informed her that we were looking to stay within a certain price range. I have been to this location multiple times and I have never had such horrible mean and...

I can only speak for myself and my daughter. There were 4 other people at the table. First everyone ordered ice water, I ordered mine with lemon. EVERYONE got their water with lemon even those that don't like lemon. I ordered Fish & Chips. The French fries were very good. The fish was so over cooked it was dried out, kinda like fish jerky. I had Cole slaw as my side. Once again so very dry. It was like eating a small bowl of raw cabbage. My daughter had seafood pasta. AGAIN... it was very dry and very tasteless for something described as being served in a lemon garlic sauce. Very poorly seasoned, and barely enough sauce to even cover half of the fettuccini. Ugh...

Now on to the service. If you could call it that. Our server that had a difficult time with the ice water earlier allso had a hard time collecting menus. My daughter had to get his attention and hand him the menus so we had space for our food. My daughter asked for garlic salt or garlic powder for her tasteless pasta, that took him about 15 min. He finally came back to the table when we were all finished eating to ask if we needed anything. We said no thank you, just the check please. He got the check to us fairly quickly and then took another 15 min plus to come collect payment. Why you might ask was the service so poor?? Was it busy?? Nope.We were the only ones in his section. Even the very few times he appeared at the table his gaze was always towards the back of the house. He spent the entire time we were there flirting with a female server. I guess she was more important than his tables. I will not go back. I hope his tip for a table of 6 was enough of a wake up call and that he may need to rethink...