Papa Johns Pizza — Restaurant in Wixom

I love papas pizza. It’s my fav. But this location is aweful. The fact that I got my ordered delivered a week ago and , paid 8.00 for delivery fee, the driver said “are u going to tip me now” like bro I was , but now I’m not ! Then tonight I placed another order bc I work late and it’s the only thing open, THE MANAGER (A GUY) called and said , You have to tip to the driver. Mind u I literally live 2 minutes away(driving). I don’t drive and I don’t wanna walk with hot pizza in my hand. Like first and foremost , I don’t have to do anything , and that type of service is crazy. I was spending at least 100 a week at ur establishment, and this is how yall treat me. I work in food service as well, and this is unacceptable! I will be calling corporate everyday until this type of behavior is handled. And i will only be ordering when the African American girl with long hair is there bc clearly she’s the only one with...

This location has gone downhill in the last couple months. Most likely different owners or different management with employees that don't know how to make pizza. Zero consistency as one cheese bread order is normal dough thickness while the other is super thin with little cheese. When we've ordered a large original crust, it's looks like they use a small, then roll it to stretch out to a large, leaving a thin base that drops toppings when picked up. If u order extra cheese or extra sauce, you still get the regular amount. How cheap can you get??With our last order, it was just a pizza for my son, and he said the sauce and cheese tasted different than the usual Papa Johns flavor. He's had stomach issues the next day. Inside of store looked a mess and dirty and a girl was sitting on the counter. Gross! I have a feeling it's new owners, non pizza people nor hygienic ones. Most likely just employ family for...

Food is always great but sometimes (especially since covid) staff hasn't been a kind & often are not delivering due to not having a delivery driver. My only reason for 3 star is because it's the 3rd time I had to pick my order up last minute because it's no delivery driver. I feel like upon ordering online should say that a driver is unavailable so then the customer will know whether to continue with the order or just know they need to pick it up. Instead of ordering and getting a phoee call when the food is almost ready stating it's no delivery driver. I'm pregnant and I'm so glad I didn't have my baby yet or that I wasn't working from home otherwise I would have had to cancel. I just feel like it should be some online notice that it's no delivery driver available so ppl can be aware. Other than that this location is awesome food is always fresh...