KFC — Restaurant in Woodhaven

Went in on 6-30-23 around 6:45 pm and ordered our food inside due to it being a larger order, everything was messed up, to start with the cashier Shorted us by $10 had to have a manager open the drawer to fix that looked at my receipt 2 different times couldn't get anything right one of my orders was a 10 piece chicken there was supposed to have been 3 Legs 5 thighs and 2 breast was not correct in the bucket It was just random pieces of chicken and it was extra crispy not original nobody asked for extra crispy. My second bucket was also extra crispy was supposed to be original never asked for extra crispy it had 8 pieces of chicken 2 large sides and 4 biscuits never received the 4 biscuits, My order was number 8 supposed to be 3 pieces of chicken 2 small sides and a drink. That 1 actually ended up having more chicken can't complain on more chicken but we ended up with 2 fries never asked for them nobody knew what they were doing they said if I had any problems or anything was wrong to call back I tried calling for 2 hours no answer call the next day, no answer they told me they were all new there and some of them were not even train how to do chicken. One Of my pieces of chicken was a thigh it was undercooked we also had another piece of which I think was chicken or it was a deep fried chicken bones don't even know but it was so hard you couldn't even bite into it so we...

OMG will never go back I have went here a couple times since living in Trenton and I always loved KFC until this place I will be going to see the manager tomorrow morning this place was horrible we walked in and the seating area was a mess all the covered in food and sticky stuff the only reason I stayed was because my daughter wanted to eat. I went to get napkins to wipe off the booths and seats but the Makin container was empty and the poor gentleman that was waiting on his food had already ask a couple times for napkins already, I had to go to the restroom and wet down some napkins I had in my purse to wipe everything off . My mom went up to the counter to get straws because the straw container was empty. Finally after waiting forever we got our food which was awful the coleslaw had no dressing in it the chicken was burnt and I will never be back to this place. The manager was all over never washed her hands between the cash register and putting orders together I’m also calling the health department on Monday I took down the names of other people that had the same experience that afternoon. I wonder if the person that owns this building even cares how it’s being run with us in this could’ve been a nice place in Critten I wonder if the person that owns this building event here’s how it’s being run with the same this could’ve been a nice...

Today I had the worst experience coming here. I went through drive-thru & by the tone of this lady's voice you can tell she had a bad attitude! I was confused for a moment she had an attitude, i couldn't read something & there it was. Her tone was rude like she didnt want to be there & hated everyone! And all i wanted was to order food. Then I pull up I decided i wanted to exchange one side for another & the boy at the window ask her & looked at her & she said no. It's not like she had to hurry up & make it. Customers are not allowed to change their minds and pick something else?? So, after that the person taking my money said i needed to pay with a card or use exact change. Excuse me?? He said it was at the speaker ( which it wasn't ) and the paper was on thedrive-thruu window that slides by real fast as it opens/closes held by a single piece a tap folding because of the wind. No, i didnt see that! And how are you going to expect everyone to have exact change agead of time?? Ridiculous! My order was almost $50 you lost today. Im sure there were others too. I went to another KFC that was friendly from the moment that i pulled up & they took my cash too. I will start...