Round Table Pizza — Restaurant in Woodland

I normally won't leave this poor of a review, but this is the exception. Yesterday I ordered a pizza and was told it would be 20 minutes. I waited the predetermined time and went to pick up my order. Upon arriving, I noticed some very agitated customers waiting for their orders... I soon became one of them. There were plenty of employees behind the counter and preparation area, but no one's orders were being served. I waited for 45 minutes on top of the initial 20 minutes I was told it would take to get my pizza. During this time, I was told several times that my order was almost done. Several people demanded their money back and left. One of the orders was a pepperoni pizza, just like what I ordered. It was just sitting up there and the person who ordered it had already left. I told one of the employees to just give that one and I'd be on my way, since I've been standing around for 45 minutes. He wouldn't do it. He instead took it back to the employee's area so they could eat it later. I then asked again... where's my order? He looked and said they were just making it. They lied to me twice saying it was almost done, and then took an abandoned order that was the same as mine and kept it for themselves. At that time I demanded my money back and didn't even get a apology of any sort. Never again! Round Table has always been our pizza place, but not anymore. Great customer service Round Table, you chased our family...

I ordered a large and a medium specialty pizza, as well as a family salad. The total, before a driver tip, was just about $70. I understand that prices for certain items may rise in cost, but $70?! After waiting an hour on delivery to our home, which is 4 minutes away, I received two medium pizzas and the salad. The salad is $10, and to stare at two pizzas that measured 12" for $60, just woke me up to the fact that we are being taken advantage of. In all fairness a medium pizza is 12" and a large is 14", however, they both measured exactly 12". With that said, imagine paying $60 for two pizzas that small. I stopped the driver, to confirm the pizza sizes, and I was told that the new person must have put the large pizza in a medium sized box. If so, I told her, does this look like a large pizza to you? She apologized and said it must be, and that it was squished in to fit. Folks, let me tell you, I was heartbroken haha. I mean, I already paid for these items ahead of time, and the family was waiting to eat dinner, but wow. What happened to you,...

Update I love the rewards they have. The app itself is garbage I've had nothing but issues I live across town so obviously is I order something I'll drive myself but this is the third issue I've had with this specific round table and the rewards system I ordered my pizza at 3:00pm now here its 3:38 and they don't have anything cooked nor did they receive my order here I am across town wasting gas

Now here I am it's 3:44 and my order has been put through it will be 20 to 25 mins... good job round table

Ive been eating round table since i was a kid not only that my aunt worked at one for years and it was always ON POINT! The one on pioneer is just horrible. I order at least once a week and its always hour wait but the pizza is barley done. Its not as.. well its not as cooked as they use to be seems a little on the doughy side and ive hade multiple experiences where i order online and get there 30-35 mins to pick it up they didnt even start. So im just going to say they have gone...