Popeyes Louisiana Kitchen — Restaurant in Worth Township

In all likelihood, this is the worst Popeyes in the state of Illinois. Maybe even the worst in the country. The employees are rude and incompetent, slow, and careless. This isn't a new thing either as it has been this way for years. The owner should be embarrassed at the state of this location. Corporate needs to shut it down. Period.

If you come here, expect the drive thru sign to be broken, the cashier to forget what you ordered, to have items missing from your order, out of stock chicken sandwiches, and all the while dealing with rude employees and a rude manager / supervisor that doesn't wear a mask.

Do yourself a favor and go somewhere else to save yourself from the frustration from this place that will likely ruin your evening.

EDIT: After leaving this review 8 months ago and complaining to corporate, I decided to give it another try. Maybe they heard my concern, and the concern of everyone else leaving bad reviews. Pulled up to the drive thru where I was told to "hold on" for about 5min. Finally ordered my chicken sandwich and a drink. Upon pulling up to the window, my hopes dropped. I saw in the back a PILE of pre-made chicken sandwiches that they had ready to hand out. They took my money, handed me the bag with the chicken and immediately closed the window and walked away without giving me a drink. I waited at the window for at least 2min for someone to come back. I know they saw me, but they stayed away from the window hoping I would just drive away. Finally someone came and gave me the drink after I told them I didn't get it.

I finally get home after this already frustrating ordeal and open my sandwich to find that the breading was so soggy it was just sliding off the chicken. The mayo was separating and on first bite, I could taste that it had soured. Disgusting. The location needs to be looked at by a...

I had a horrible experience. I ordered on the app, when i went to pick up my food. They didnt have anything i ordered. Noone offered me anything else,I had to ask them "now what " they said just cancel your order. I said there's no way to do that on the app. They didnt know how to cancel my order or give me my money. I even talked to the manager and he told me, sorry none of us here know how to do that. So out $43 and out my food. I went back with my brother to get some kind of help a number, something. There was a nice employee outside willing to help me, because their lobby was closed at 9:15 even when the sign on the door said 10:00. The lady outside said she just started 2wks ago and she told me she could give me the number to her GM. I asked her if her manager was still there. She said yes but he never came outside! There was another couple there at the moment i was because he also had a problem and got into an altercation with the manager, there was also a cop that had to come for that situation. It was just ridiculous when i was just trying to pick up food. Thank god for the nice employee that helped me when i went back, she was so nice and actually gave me some kind of answer, which made me feel better. I spoke with the GM monday. She was very sweet and helpful. My money was taking 3 days to return to my bank though, i was told a district manager would get a hold of me but that never happened, so i called corporate on Wednesday. She was also very sweet and helpful, my money then was refunded. Idk what is wrong with the popeyes in Bridgeview on Harlem but hopefully they figure something out very soon or they will lose business. All of this just for food or my money back, a very...

I rarely write a review but this place, never again. I haven't went to popeyes in years; always been going to KFC. With all the hype about the chicken sandwiches I decided to give them a try again but that was a bad decision. Not only were they out but they took forever taking my order and it wasn't even busy. Cashier was calling out numbers to let the customers know it'll be a few more minutes when the customers thought they were being called because they were ready. Why are you calling out numbers if the orders aren't ready?! Take the customers order who are waiting not call out numbers to let them know they're orders aren't ready yet.

They were also out of many sauces and garlic fries and another side dish. Who's in charge of inventory?

I decided to purchase the regular chicken meal and the person who gave it to me was handling the cash register and the food. Not to mention she had long nails and was touching the side dish containers and placing it with the chicken while touching/scratching her head. Who has the sanitation license in this place? Long nails and handling the register and food is against sanitation policy.

Overall bad experience again for at least 5 years of not going there. My fault for going back and should have canceled my order and walked out. KFC down the street is much quicker, great service,...