WORST SHARKS EVER! DO NOT GO HERE! I called in my order and the inside looks so dark I thought the lobby was closed, so I went through the drive thru. WORST DECISION! Drive thru took forever, apparently the car behind had the same sentiment and drove off which allowed me to reverse and go check the lobby. The lobby is open and the place is filled with adolescent minded personnel with an extremely poor work ethic. After someone's child lost my food, I was estastic to receive my order and run out the door. Only to get home and have the driest chicken wings ever. I don't remember ordering my fried hard. The fries and the perch were sooo overdone they were inedible. They should just close this place entirely. Due to the pandemic I'm not wasting my money on some food I cannot eat. This is beyond ridiculous I feel as though this place is robbing their customers. We understand this isn't McDonald's I should not receive my food in 5 minutes. Only to receive food so fried it is almost burnt. Please Community stop settling for this and take your hard earned money elsewhere, where the establishment recognizes your efforts and will refuse to sent out subpar food. Seriously where is the quality control personnel in the mist of the pandemic? No supervision, guidance, or repercussions at all. Just the consumer losing their money while the restaurant...
Read moreOrdered 2 shrimp and fish dinners without bones. Was charged for 3 combos and the fish painfully surprised us with bones stabbing our mouths. They did nothing about overcharging us and we dined in. The boy at the counter needs to improve his people skills and customer service. When I went up for a bag one guy stared at me while eating and tried getting the boy back up from just chilling in the back. Also , it says it's busy but there were 2 people when we got here and Noone else has been in since.
Maybe if EVERY employee wasn't so focused on their phones , , The tables would be clean, The bathrooms would be clean, Orders would be correct, The parking lot wouldn't have used condoms outside of our cars. Maybe instead of doing barely less than the minimum we'd have enjoyed ourselves and want to come back. So if you don't mind lazy, phone absorbed employees crouching down in the back and sitting in unsanitary tables with a 50/50 chance of getting stabbed with bones, then have fun! Hopefully it's just this location. 👌
Update * Seems those kids that work their OVERCHARGE...
Read moreDO NOT EAT HERE!!!!!! WORST CUSTOMER SERVICE EVER!!!!! (Note: they deserve 0 stars) I called in and ordered a 6 wing dinner and waited almost 20 mins before getting my food that I already called in previous to my arrival. I went home to start eating, when I discovered every piece of my chicken was bloody. I called and asked to have my order replaced then asked to be compensated with a dessert or something for the inconvenience of them serving me inedible, unsatisfactory food and for the multiple drives I had to make to the restaurant in order to get what I ordered prepared properly. The cook/manager told me that he would not compensate me in any way and said that he will give me my money back. So, angrily I agreed to get my money back (thinking to myself, he messed up yet, I am the one being inconvenienced) He while in the middle of cooking and preparing food reached into the cash drawer to refund me my and went back to preparing food (very unsanitary) Why wouldn’t he let the cashier pay me my refund???? definitely will not...
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