Simply Sweet Creations — Restaurant in Worth Township

My 1st time experience at this bakery was extremely unpleasant. I came to the bakery Friday morning after 8am. Strike 1: The lady who was behind the counter wasn’t pleasant at all. She had a fake smile as if she wanted to ask me “why r u here” …#IYKYK. I kinda brushed it off & said to myself, maybe I’m tripping, maybe it’s too early in the morning & she’s having a bad start. Strike 2: I asked what were the popular cupcakes & she wasn’t helpful at all. I actually had to pick them out myself. I got a variety of 4 cupcakes. She placed them in a container & payment was made. Strike 3: I literally had to ask for a bag , I ddnt want to carry a container of cupcakes. I would have thought a bag came with the container or even ask a customer would they like a bag instead of walking out with a container, but her expression on her face actually said it all. She was acting irritated. Again, the look on her face said it very clearly. #IYKYK Strike 4: I had a banana in my hand & I politely asked if there was a trash can that I can dispose my banana. She actually told me that this is a bakery & they don’t provide trash cans. At this time, I became offended. I asked her what if I wanted to eat a cupcake inside, where would I discard the cupcake wrapper, or if I had a cake pop that I ate, where will I discard the stick or if I had a drink with a straw, where would I discard the wrapper. She looked at me dead in my face & said “PEOPLE DONT COME TO A BAKERY WITH OUTSIDE FOOD”. I explained as a customer who just patronized this establishment, it’s good to recv constructive criticism and if she can’t, she shouldn’t have a business that is required to engage with their customers. This is a place that I would never go back to & I would let everyone that I know abt my horrible experience. P.S. there is a excellent bakery in the Beverly area that I would strongly recommend called “The Drip Bakery by Chef Ced @...

The lego cake we picked up was very dry and old. It wasn’t even ready on the time scheduled for pickup and to taste as old and dry as it did was very disappointing.I really don’t appreciate spending almost $300 on a cake for it to go to waste like that. Nothing was moist about it, it tasted nothing like the giant cupcake we purchased on Mon and I am very disappointed. The cake was very disgusting and usually kids would eat anything sweet but not this 1. I emailed Adriana and to my surprise still no response. Very unprofessional

Update: Still unprofessional and LIARS. I don’t care if it was from April of 2021 I NEVER RECEIVED AN EMAIL OR RESPONSE FROM YOU GUYS AND I’LL POST THE EMAIL THREAD TO PROVE IT. What was the response because I never got one. But when I was spending money you responded to each of those...

I don’t normally post reviews but I had to take the time to recognize this bakery. They did cake pops, cupcakes and cookies for my daughter-in-law’s baby shower and they were the rave of the party. People generally comment on food after a party but rarely desserts, at least in my circle but got tons of compliments. Will definitely not hesitate to make this my first choice for desserts/dessert table moving forward. Their selection is beyond the scope of what you find in a Southside bakery. And their attention to detail...