Big Boy — Restaurant in Wyandotte

Terrible service! My friend from out of state really wanted to go to Big Boy and I tried to talk her out of it. I told her how the service has gone down hill in the last few years and I have had a bad experience at several different locations. Unfortunately she still wanted to go because they don't have any where she lives. We ordered burgers and both were pink inside. My daughter ordered the salad bar and the soup she wanted ending up being empty. When she informed the waitress it was gone the waitress just said "yes" and looked confused. She didn't offer to get more or even check if there was more. We ended up being there for 2 hours due to the service being so slow and they never replaced the soup container. It was early evening so they really should have been keeping the soup and salad bar maintained for the dinner crowd. The waitress never asked if a wanted more coffee and she disappeared when we were done eating and wanted our check. The gentleman in the booth behind us noticed we had been waiting for a long time and were ready to leave and told us maybe if we try to leave without paying she would finally bring us our check. It's sad to see a restaurant you grew up going to continue to close locations but if they would have taken a good look at their service and made changes maybe they wouldn't have lost so...

Let me start off b saying omg first time in a big boy in a while I am appalled by what I paid for 2 orders of soup and salads for me and my fiancé and 2 drinks 49 dollars and change and it wasn’t even good can’t believe it this was around 830 let me remind u they close at 10 we’ll the door says 10 to top it off we were the only couple in there then at exactly 853 pm there was a family of Black Americans that came in to be told the place was closed I looked at my fiancé and was stunned wen I looked at watch and it wasn’t no we’re near 10 the generation of today no values at all just wanted to to get off instead of work to turn a familiar away for whatever reason wen the patrons said the door says 10 o’clock they didn’t kno what to say sad what big boy has came ti no wonder y there all just about shut down outrageous prices still in awe 2 pops 2 cup of soups and 2 chic Ceaser salads 50 bucks I got recipes I asked the young lady I want the soup and salad thing it was a combo as like everywhere else she told me they don’t come together anymore so a small cup of soup is 6 bucks wow wow wow if ur on a budget do not go here u can get a gourmet meal for that price we all kno this but 2 soup...

Recently I left a review talking about my experiences at the Big Boy Restaurant in Lincoln Park, Michigan.

The experience that I had at the store in Lincoln Park Michigan was quite bluntly God awful. I complained about this experience and I am happy to report that big boy restaurants made things right as did the manager at the Lincoln Park store. I received from them a $20 gift card which I honored at this store and I must say that the service that I got at this store in Wyandotte was excellent.

The food was very well prepared the wait staff and waitress was absolutely impeccable I would highly recommend anyone wants to get me to come to the Big Boy restaurant in Wyandotte Michigan.

Please keep in mind this is not a fancy restaurant in Rochester Hills Michigan but it is a working-class eating establishment for those who want to sit down and have a good quiet dinner lunch or breakfast.

Major kudos to Big Boy restaurants for making a bad situation into a very good one and for taking care of a loyal customer I will be...