Subway — Restaurant in York Township

Forced Tipping?!?!?! Placed an order to go yet we were forced to pay a minimum 15% tip. WHY? We did not have a server come to our table and take a drink order, and then return for a food order. No server to explain food items on the menu. No server to bring us our drinks and food. No server to follow up with meal and drink satisfaction. No server to clear our table. No server to thank us for dining here. So why am I forced to tip a minimum 15%??? Covid ended 2 years ago. Since then food prices and employee wages have skyrocketed. I'm a retiree on a fixed income that has stayed flat. When I asked why the meatball sub w/cheese is $8 but the price of Subway Series #6 The Boss costs $10.25, I was told that The Boss has "some" slices of pepperoni. So over $2 just for "some" slices of pepperoni? Ridiculous. And then to be forced to pay an additional minimum tip of 15%. That was just insult to injury. This is why we usually purchase top quality Angus ground beef in the store for $5/# and make our own meatballs. Forget you Subway, you're pricing yourself out of my business. Meatball subs at Subway used to be very fairly priced below other sub offerings but not anymore....

As I got in line I hear JEN say they were slow all day & y now does this happen that we are slammed as I noticed all the food was ready to b put away. She then waited on me with an attitude. I asked nicely to hv my son's sub cut at the beginning to avoid the dirty knife at the end. She then said it is hard to do & will charge me for two 6" which only got ham & lettuce. No cheese or any other condiments. How hard can it be ? I m very disappointed as we order here every week. She needs an attitude adjustment & clearly needs to know how to handle customers. Iv been in business over 30 yrs & never once talk to my customers in...

I ordered subway through DoorDash. Both subs were wrong. One sub was supposed to be Italian herbs and cheese bread. It was regular Italian the second so I was supposed to have pepperonis on it that I paid extra for and it did not have extra so I called the store to let them know and they claim it was DoorDash. I said no it was not DoorDash because the receipt is correct. I said you guys just don’t know how to make the order correctly he said again we have no power over the DoorDash app, and again I had told him it is not the DoorDash app it is you...