KFC — Restaurant in Zion

Even though my folks made it clear that they favor Popeye's over KFC and haven't had it in years, well that's their opinion and to each their own.

From time to time I do get that craving for KFC and this location is the closest one to my house in Beach Park. The one thing I crave the most whenever I come here is the Mash Potato bowl and chicken strips.

Part of the reason I could never turn my back on KFC is that it's the first mass franchise chicken I grew up eating dating back to my days of being a navy brat in Japan during a majority of the 80s and seeing the commercials on the Japanese channels.

Mash Potato bowl, the chicken, the strips, biscuits, cole slaw, mash potatoes & gravy.........I think it's all scrumptious for the price. This particular location has friendly customer service and the dining room is always kept clean. Hope for oodles of boomin' business for years to come for...

1.Customer service was poor, saw 2 female employees were arguing/ complaining near the drive-up window while waiting to place order in line, the whole time. Waited 15 minutes in line(I was 1 of 3 people in line) to take order & another 10-15 minutes for the order to be put together. Atmosphere in their kitchen felt very tense & lazy-like. It felt like no one wants to work there, period. I disliked the mashed potatoes. They were thin & had more salt in them(don't know if they changed recipe or not). The only good thing about the whole experience was(as always) the extra crispy chicken, which is always delicious; and the biscuits were much better & improved on since my last visit.

NOTE:To the employees who work there: show up ready TO WORK, or stay home on your cell phones. To future KFC patrons: go for the food, good luck on your Customer service,...

This is the worst KFC I've been too by far the chicken was excessively greasy and you could tell it had been cooked for awhile and the cole slaw was stale and didn't look fresh at all and the mashed potatoes and gravy were cold. Don't waste your time and money at this KFC.

06/14/2022 Decided to see if this KFC had gotten any better but sad to say it hasn't and the food is still not cooked right and overall just poorly managed. Hopefully some day someone will come along and turn everything around and get this place on track.

05/05/2024 It's been a couple years since my last review of the Zion Illinois KFC and its sad to say it still hasn't improved any, in fact the meal I purchased today was quite literally garbage and inedible the chicken itself was not cooked properly and it was raw in the middle so I guess they're looking to make...