Waffle Factory DN (Gluten-free) — Restaurant in Đà Nẵng

The staff are wonderful and very attentive. I also applaud the cafe for providing gf options.

The food though, could use some work. Having hollandaise, ketchup, and honey for the same savoury meal makes no sense. Nobody wants to combine honey with hollandaise or ketchup.

The waffles were a good size, but were buried under the other ingredients and sauces on a small plate, meaning they had a soggy texture from the beginning.

Please consider using a larger plate and separating out the ingredients more to preserve the texture of the waffles. As a customer I would prefer to construct my waffle how I want it, rather than have everything placed on top.

Also don't serve savoury waffles with honey, as it makes no sense at all, and make the ketchup optional. I did not need the honey or ketchup, so it was a waste of food.

I support your cafe and I hope this feedback helps...

Have ordered delivery many times. Everything used to be great, but in the last 2 months the quality has dropped a lot. The waffles always arrive not whole and small, you can see that they began to underfill the batter. I would like to know from the owner how it is possible to give an order of such quality? Test at your own risk. I will not take it myself anymore.

Update: After 6 months, I decided to give the place a second chance, as their response assured me it was a new employee. Unfortunately, I didn’t see any improvements (2 and 3 photos). I’m lowering my rating and wouldn’t recommend...

A wonderful breakfast place.

Very cute decor.

Fun place to have a leisurely breakfast. Emphasis on leisurely.

We were planning a 30min quick stop. Turn out to be 1 hour. Our meals literally came out one by one. We order 4 meals, 2 waffles and 2 pancakes.

So 1 waffle came out, then 1 pancake then another waffle. You get the idea.

Wouldn't have been an issue except the kids got restless.

Smoothie was excellent I had a reboost.

The egg coffee was fun to drink (disclaimer I'm am not a coffee specialist).

Waffles were meh, pancakes were 3/5 for gluten free.

All in all disappointed...