Izakaya Unatoto Kim Mã — Restaurant in Hà Nội

First time I came here, it was great and charming, and the staff are all fantastic. Everyone is eager to help, and make you smile. I just had my second meal, and I think I have finally found a place that I'll refer to as, 'my spot' from now on.

It helps that I live about 30 meters away, but that just makes it all the better. They have a great menu selection, but not so large, that one wonders if any dish might not be of the highest quality. Everything here is without question, very fresh, crisp, vibrant. DELISCOUS. The prices are very reasonable. I just had an eel rice bowl, mini salad with a Miso soup, and a salmon sushi roll, with a Coca-Cola and Sapporo. My total is under 300,000 VND. Go to any other place in the Kim Ma area, and this will be double.

The staff are so kind, bordering on adorable, as I love the ceremony of everyone greeting you from all areas of the restaurant. The uniforms are traditional Japanese kimono, they greet you in Japanese. I know it's Vietnam, but this is a nice touch. I asked my server, who is just so sweet, if I can work here so I can learn to make rice properly, which was a bit of a joke, but a bit serious, as I'm terrible at making rice. I think I might have a part-time job in the works? 😂

Truly though. Overall, this place is fantastic. The food, service, ambience... All top tier.

I will be happy to be a patron of this restaurant for the foreseeable...

I often went to the restaurant because the rice with grilled eel was delicious, but I think I'll not go there again. when I went yesterday, one menu that we ordered didn't come out. I called an employee while eating and ordered a menu, but she said it didn't come out. We just asked for cancellation and thought it was canceled because the food didn't come out until we finished eating. When I checked the bill, there was an additional menu that we didn't eat, so we didn't eat this and there was no food. I asked her to cancel it, but when she said it hadn't been canceled, the employee suddenly got angry and started to get angry in an annoying way, asking when she asked me to cancel it. It was a situation where we had to be angry, but it was ridiculous because the employee was confidently angry. she doesn't even think about listening to us and starts to make us bad guys as if everything she thinks is right. As she continued to appeal, she reluctantly canceled it, making a bad impression and beckoning to cancel it. Of course, the employee who received the order for the first time and the employee who came in the middle are different, but I don't think it's right to get mad at us because she's upset and didn't hear that he asked us to cancel it. Think again about who...

Lovely service, reasonable price for the good quality, good ambiance. Would recommend! ⭐️ Their speciality is unagi/eel, but lots of salmon dishes and sushi as well!

Service: Our family of 4 had dinner on a public holiday on a weekend, so we called a few hours in advance to reserve a table. The restaurant is cozy and we were greated by the staff in Japanese upon arrival. We sat in a private dining room on the 3rd floor, very spacious and clean. Our waitress was incredibly friendly, attentive and helpful!

Food: We ordered a set meal (combo with many dishes), supposedly for 6 people. Portion was quite small for 6, but there were only 4 of us so it was just right. Some of the dishes include: tempura, sushi, hotpot, grilled skewers, miso crab, unagi rice, salad... All of them were delicious and I highly recommend the miso crab,...