I ordered a Green Tea Cream (tall size) and an Espresso Custard Roll at Starbucks Waterfront and paid VND 162,000 using my ACB VISA card. However, when my name was called, I only received the drink.
I immediately informed the staff that the pastry was missing. One of the baristas checked with the kitchen and told me it was still being prepared. I waited for another 5–10 minutes, but the pastry never arrived. Unfortunately, I had to leave due to an early meeting, so I left without receiving the full order I had paid for.
This was a disappointing experience, especially from a global brand like Starbucks, where I expect consistent service. I hope the store will review its order-handling process to avoid similar issues...
Read moreI didn’t expect to see egrets flying over the river right in front of the shop—such a beautiful and peaceful sight! The big glass wall gives a great view of the water. The only downside is that the late morning sun can be pretty strong through the glass, so it might feel a bit too bright for those who aren’t big fans of sunlight. Other than that, the vibe is nice and cozy, and as always, the food and drinks are up to Starbucks’ usual good standard. I should come back earlier in the morning to catch even more egrets in flight. A lovely spot to sit back, sip your coffee, and...
Read moreStarbucks Waterfront Saigon offers a stunning blend of modern comfort and scenic views. Located by the Saigon River, it boasts a spacious, stylish ambiance perfect for both work and relaxation. The café's contemporary design complements its prime location, providing a serene atmosphere away from the city's hustle. The staff are friendly and efficient, ensuring a great coffee experience. While prices are on the higher side, the beautiful surroundings and quality coffee make it a worthwhile visit for those seeking a peaceful retreat in the...
Read more