Huyền Hương Cơm Bắc, Cơm Niêu Restaurant 후엔흐엉 북부밥 및 나짱 뚝배기밥 — Restaurant in Nha Trang City

Almost forgot to update my review. Thanks for Google map review system notification mail.

My wife and I ordered seafood pancakes, fried spring rolls, and pan-fried frogs. The food is alright and delicious. Especially the frogs, they are cleaned to a very high standard, which indicates the level of this restaurant. The price is slightly higher than average but I wouldn't complain because the environment is also quite nice.

However, their restaurant policy pretty much ruined all effort in less than one minute. When we finished eating and asked for the bill, the staff forced me to give a 5-star review. They can argue it's the language barrier but I was under the impression that she wouldn't show me the bill if I did not do what she asked. After taking a photo of my 5-star review, she showed me the bill and gave me a coupon which I definitely will not use again after this experience.

We came to this restaurant because of Google map review. We strongly recommend you not to trust the review of...

The food was good but I felt a bit mislead when it came to the bill. My husband and I came in after a long train ride. They gave us a menu, which had no fish on the menu. I was confused since I see fish on the Google pictures. We ordered a shrimp dish, egg rolls and saute morning glory. A coconut for refreshment. However, another lady came and said they do have fish on the Viet menu, the version we got was for foreigners. I saw the fried fish for 150k so I said I'll have that. She said, I can use a fish to make fried fish dish and a soup. I didn't see how much the price for the soup was. Our bill showed the fried fish and soup came out to be 440k... our total bill was 683k. They also charged us for wet napkin when we thought it was free since we didn't request for it. It isn't a lot but I like when things are...

Je suis très déçu(e) par ce restaurant vietnamien. Dès mon arrivée, j'ai remarqué que les tables étaient mal organisées et mal nettoyées. On m’a placé à une table déjà sale sans même un mot d’excuse.

Le service est tout simplement catastrophique. Le personnel est mal formé et pas du tout professionnel. Ils posent sans cesse les mêmes questions sur la commande, comme s’ils ne comprenaient rien.

Quand j’ai commandé à boire, on m’a dit que c’était disponible, puis après on m’a annoncé qu’il n’y en avait plus, avant de revenir dire que finalement il y en avait. Et au final, je n’ai rien reçu avant 20 minutes.

La nourriture, c’est encore pire. Un plat qu’on m’avait confirmé s’est retrouvé soudainement « plus disponible » au moment de servir. Ils m’ont laissé attendre longtemps sans rien dire, et quand j’ai demandé, on m’a simplement répondu : « Ah non, c’est fini ».

Il n’y avait aucune coordination entre les serveurs. Personne ne savait ce qui avait été commandé ou non. Certains plats n’ont jamais été servis. Aucun suivi, aucun professionnalisme.

Et surtout, l’attitude des employés était froide, limite agressive, comme si je les dérangeais à chaque question. On sent clairement qu’ils ne veulent pas être là.

Franchement, c’était une expérience très désagréable. Je ne recommande absolument pas ce restaurant. Il y a tellement d'autres endroits vietnamiens bien meilleurs, où on...