Re Skinology in this shopping centre , which does not paint Arndale in a good light , having such rude tenants with no customer service skills and being so arrogant and ignorant very poor advertisement . I will not be returning to Arndale because of the treatment I received yesterday absolutely appalling unacceptable behavior to a customer of 20 years unbelievable to say the least ! I have been a customer of this business for 20 years . The current owner told me today that she found this was hard to believe as she has only owned it for 3 years she seems to ignorant and arrogant to realise that the business name has been around for years . My appointment was cancelled two weeks ago due to a staff member having an accident and new appointment made by a man who told me he was the manager ?? When I arrived I was told by the very rude receptionist ( owner ??) that I didn't have an appointment while explaining what happened this woman rolled her eyes and smirked at me . I told her she was extremely rude and bad mannered to which she smirked again . I will never return , no idea of customer service , rude , arrogant, no manners and very ignorant ....don't go to this business there are plenty of other businesses out there that have much better customer service . Very disappointing after being a customer of 20 years ..... I also rang back to say please take me off their records as a customer and same bad mannered ignorant receptionist ( owner ? ) hung up on me ... The receptionist who is supposedly the owner has no idea how to run a business , poor communication skills , nil customer service skills and not even the basic skills needed for conflict management . Do yourself a favor and go elsewhere where the staff have good manners and customer service . I don't think I have ever been treated so arrogantly by someone who seems to think they are superior in some way , who is actually serving you in a...
Read moreAlong with so many other people I have met at our Favorite Shop - Variety 1- we are saddened, disappointed and very mad that this wonderful shop has had to close. It was the impetus for me coming to Arndale, and now with a supposed gym going into that space, I will not return. It is like the death of a friend - a time of mourning. The girls who worked there were always so happy and helpful, and the products were good and reasonably priced. Sometime commercial gain overlooks community spirit which...
Read moreHave been shopping here since I was a child. Great to see it has grown and evolved with some great new food and retail outlets and renovations recently.
My only issue is they need better lighting like the Hyperdome or Westfield as it's very dark in there and it would be more inviting if the place was well lit up. Also some background music would be nice too like some of the other centres.
New butcher shop and grill is...
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