JB Hi-Fi The Glen — Attraction in Melbourne

Over the last several years, I always have been extremely happy with ALL my experiences with The Glen JB Hi-Fi - including both all the times when it was still on the lower level of The Glen and all the times when it newly relocated to the upper level of The Glen - including my most recent experience yesterday afternoon on the 28/10/2024; so sorry to both staff members who served me yesterday, been meaning to post this 100% positive Google review as soon as possible yesterday.

And so sorry to each and everyone of the JB Hi-Fi employees who served me over the years - including both all the ones working there it was still on the lower level of The Glen and all the ones working there when it newly relocated in 2023 to the upper level of The Glen - for not giving a Google review of any sort until now, I have no excuse.

I would like to deeply thank every Glen JB Hi-Fi employee - including the two employees who served me yesterday - including the ones there when it was located on the lower level and the ones there when it relocated on the upper level - for absolutely everything they did for me during each one of my visits including the top notch friendly and helpful service. It's always tremendously appreciated by me and you all deserve to be rewarded and commended in every way by the company of JB Hi-Fi itself!

I am so grateful to both employees for their assistance yesterday, thanks a lot to both pf them for respectively unlocking the security bolt so I can take my Mariner Blue Xbox Series X/S controller to the counter and facilitating my purchase, $10 perks discount and receival of my digital receipt which indicates I paid for my controller - after the discount - at 5:02pm on the 28/10/2024.

Then I decided to take photos of the pop culture merchandise including the Transformer toys because I do love it all, especially the Transformers toys of which I'm an avid collector of as well as an avid consumer of Transformers related media from the original 1984 G1 cartoon to the Transformers One movie I saw with my friends that I 100% recommend everyone sees! I will be uploading all the aforementioned photos I took instore, all the photos I took outside and the photos I took of my aforementioned controller after posting this 100% Google review. Also thanks a lot too to the same employee who served me at the counter for the friendly appreciation they showed me when I showed them the receipt for my aforementioned purchase.

Thank you so much too to everyone from The Glen JB Hi-Fi, both when it was located on the lower level and when it relocated to the upper level in 2023, for absolutely everything else during my years of visiting including yesterday, including such a beautiful presented store, eye catching hand written and hand drawn signs, and top notch prices on such a vast selection of goods, especially Transformer toys, video games video game accessories and consoles! I always super appreciate all of it and you all deserve every reward and commendation for that.

So everyone for top notch service, top notch prices, and all your appliances, entertainment, computer, anime, video game and pop culture merchandise especially Transformer toy needs plus much more...you can't go wrong with The Glen JB Hi-Fi, 100% recommend them to all of you, definitely check them out next time you happen to be at The Glen...

Outstanding customer service and some amazing bargains from manager Damien and staff Lewis. If you like to save money, do go and see these guys for some great deals and discounts on all your tech and home needs.

Today, they gave me over 50% off on a Scoche HUD digital speedo, down from $149 to $69.98. Also 85 bucks off a 4K Uniden dashcam. I was also looking for a new phone as a nice present for my wife. I was shocked at JB Glenny's deal for a new Samsung S20+ 128GB. Normally it's worth $1499 RRP. Their price was only $599 upfront. That's crazy cheap!

You can see their original ticketed red price from my photo, as well as Vodafone's prices (in my pics). I first went to Voda, as it is outside and was closer to my parked car. Not only is there a free $500 gift card, which you can put to the new phone or anything in store, but an extra $400 more dollars discount down to $599.That is such a crazy cheap bargain, even better than half price. Feel free to check it out yourself and save a cool $900 cash money right into your wallet. Kaching! That's 9 green hunnas right into your hand.

At that ridiculously low price, you can even get two new S20+ 128GB's for less than what other places like Vodafone will charge for the price of only one phone. Not only 2 S20+'s for the price of one but even better. You will still have $200 cash money in your pocket to spare. At these insanely low prices, you can treat yourself to a brand new phone or bless a loved one while the free $500 off gift card voucher and their discount still applies for just a few more days. I'm so glad I got such an awesomely cheap deal and saved myself 900 bucks.

Do go check out these amazing bargains and all the cash money$$$ you can save right into your pocket at JB Glenny. Damo and Lewis will definitely look after you and give you the best prices and much more discounts than any other places will. If you do happen to find a price from a competitor lower than theirs, they will match it and honour that price, no questions asked.

I have also found with my past experiences with shopping at JB's that they will always honour the warranty to replace broken for brand new or just refund you the full amount. They will not screw you or try to weasel out of the refund or replacement as these guys are legit. Now, you can have complete peace of mind if anything unexpected goes go wrong with your purchase. Such massive savings at JB Glenny means you can buy more stuff for yourself or for family and have more cash to spare for whatever you like. With savings like these, you'll...

No option for 1 star. Today, 6/8/21 is the fourth time I’ve been to this store, first attendance I had great customer service and since then it has declined and today they have outdone themselves.

Called in the AM to confirm collection of a warranty replacement item, which firstly they hadn’t even bother to call me to let me know was in. Staff couldn’t get their heads around the fact that I only had a receipt number, not an online order nu (click & collect only)!!!

Attended PM to collect, again talk to two staff members, again struggling to understand it’s an online order. Female staff member tells me to wait in the click.& collect bay and they’ll be down in a minute with the item. 15-20 mins later, no staff member, so I call back and go through the whole receipt number and no online order number again. Get transferred to 4 people, including the store man(I’ll come back to you). I hang up, recall and ask to speak with the manager, again, struggles with the no online order number. 45mins wasted by this time. I’m told to meet them at the rear store for contactless delivery as nobody can apparently deliver it to their click and collect bays!. When I arrive I see the store man leaning against the (insert object here) casually. Nearly an hr of my time at this point. As I walk towards him I say “I’m about to loose my $&#% at this store”, not him, the whole experience. To which he snaps back attitude and says “we don’t need this, we all have things going on and we’re all in this together”. No, no we’re not, this is not a covid issue, this is a complete lack of competency and assistance in rectifying an issue that wasted over an hr of my time.

I’ll travel the extra 15mins to Doncaster where the staff actually know what they’re doing and if they make an error don’t have the audacity to give you attitude because you’re annoyed at having an hour of your...