My father's surgery at Saint John of God Murdoch Hospital on 24 july 2023. From the moment we arrived at the hospital, we were met with a warm and welcoming atmosphere.
Dr. Paul Taylor, an orthopedic surgeon, was assigned to my father's case. From our initial consultation, it was evident that Dr. Taylor possessed an extensive knowledge of his field and had a wealth of experience. He thoroughly explained the surgical procedure and addressed all our concerns, putting our minds at ease.
The day of the surgery arrived, and we were amazed by the efficiency and organization displayed by the hospital staff. We were guided to the Saint Rose Ward, where my father would be staying during his recovery. The ward was immaculately clean and modern, providing a comfortable environment for patients. The nurses and support staff were friendly, attentive, and truly cared about their patients' well-being.
Throughout my father's stay, we witnessed firsthand the dedication and professionalism of the hospital staff. From the nurses who diligently monitored his vital signs to the physiotherapists who guided him through post-surgical exercises, each member of the team played a crucial role in his recovery. They were always available to answer our questions and provided constant support. Their knowledge and expertise instilled a sense of confidence in us, knowing that my father was in good hands.
Not only were the medical professionals exceptional, but the hospital itself also demonstrated a commitment to ensuring the comfort of its patients. The facilities were well-maintained, and the amenities provided a sense of homeliness. We were grateful for the efforts made by the hospital to create a calm and tranquil environment, as it greatly contributed to my father's overall well-being.
Looking back, I am filled with gratitude for the experience we had at Saint John of God Murdoch Hospital. The exceptional care and support received from Dr. Paul Taylor, the nursing staff, and the entire hospital team made a lasting impression on our family. Their dedication and professionalism went above and beyond our expectations, and we are immensely thankful for their role in my father's successful surgery and recovery.
The memories we have of this experience will remain in our hearts forever. It serves as a reminder of the incredible individuals who work in healthcare, selflessly dedicating themselves to the well-being of others. We will always remember the Saint Rose Ward and the genuine care shown to my father during his time there.
In conclusion, our time at Saint John of God Murdoch Hospital was truly remarkable. The outstanding care provided by Dr. Paul Taylor and the staff in the Saint Rose Ward left an indelible impression on our family. We sincerely appreciate their professionalism, compassion, and unwavering commitment to my father's health. We will forever be grateful for the exceptional experience we had at this...
Read moreToday my 15-year-old son and I were victims of NEGLIGENCE and DISCRIMINATION against us from the St John Emergency Reception Nurse.
We are from Houston TX we moved to Perth 4 years ago. I never experienced these CRUELTY acts from a nurse or a health provider sitting down to socialize in the emergency room. Instead, doing her job and being fair prioritizing the Real Emergency patients.
My son got a concussion while he got tackled playing rugby, after he suffered the concussion my son was not able to stand up without getting dizzy, stumbling and shaking so I decided to bring him to the ER at St John god in Murdoch.
As soon as we arrived at St John's Emergency driveway I had to bring my son inside in a wheelchair. I explained to the nurse what had happened to my son almost an hour ago before we arrived at the St John's ER.
The nurse let us get in and she told me to take a seat and wait for our turn which was fair for us. So In front of us were more people in groups of two waiting to be checked in by the nurse.
We remained in our seats until was our turn to get my son checked in. When the nurse finished checking in the people were in front of us and the nurse said “Next” I took a second to pull the wheelchair for my son to be able to be checked in.
And then a woman from nowhere cut us off and walked very fast straight to the window to speak with the nurse, that the woman wasn't injured, bleeding or having a heart attack nor did she have someone with her that needed to be an emergency priority.
The woman just told me “It was her turn” I asked her if we could go first because my son just had a concussion, and that woman said NO straight away she kept walking very fast to sit down so she pulled a list of papers and started asking questions to the nurse about those papers.
I don't know where that woman came from I have not seen her in the waiting area at all she just showed up quickly and cut us off as quickly as she could.
So the nurse IGNORED US she sat down to talk to the woman about the papers. I tried to tell her it wasn't fair because my son had a headache and all the side effects from a concussion.
The nurse came out to let me know that I should go somewhere else with my son. Excuse me!!! I left with my son to try to find real professional health...
Read moreMy wife and I had the 1st AZ vaccination on September 8. On Saturday 18, my wife woke up at approximately 3.00am with a severe headache. So she took 2 Panadol and a few glasses of water. The headache didn’t get any better, so we spoke to Fiona Stanley Hospital who recommended we see our GP. We had an appointment with the GP early Saturday where my wife was examined and sent to have blood tests. At approximately 2.30pm the GP rang and advised that the blood tests indicated some blood clotting and advised us to go to the Emergency Dept to obtain a brain scan to verify if there was a serious issue of brain bleed. Due to previous experiences with Fiona Stanley we elected to go to SJOG Murdoch. We were triaged at approximately 3.45pm and as my wife indicated that she had a slight cough when she woke up at 3.00am, the triage nurse considered possible Covid-19 and we were advised to sit in our car in the carpark adjacent to the Emergency Entrance as the hospital had 1 isolation room which being used. After 2 hours my wife needed to go to the toilet and initially the hospital advised she could not use the toilets in the hospital. SJOG was advised the alternative was to use the hospital gardens, so SJOG then made a cubical available. After nearly 4 hours from being triaged my wife was finally admitted. In this time period besides being escorted to the toilet, SJOG made no effort to check on my wife’s condition. We had to make contact with the ED on progress for admission as they only contacted us once in this time period. On 3 occasions their phone rang out. Their customer care taking into account the GP advised concerns of adverse reaction to the AZ vaccination, was unacceptable especially for one of the largest Catholic providers of health care services in Australia. From our experience if you have any issues related to vaccinations or Covid-19, then SJOG lacks the capacity, protocols and procedures to effectively manage...
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