Cairns Wake Park — Attraction in Smithfield

Came to the Wakeboard park on Monday 5th with a group that had booked in advance for a timeslot starting at 3pm. They had overbooked themselves, and I have never had to wait so long to wakeboard any other times I've been before. It was 3.30pm before I could have my first go. In the two hours I was there, I was probably able to go 6 times, and I tried to go as much as possible. There were people in the group doing it for their first time, and some didn't bother going more than once because they didn't see the fun in waiting 20 minutes to crash fresh out of the gate. It was an overall very disappointing experience, no one in the park on the day seemed happy, as it seemed to be more of a wait park, than wake park. A clear representation of greed and mismanagement. The staff even had the gall to chase payment for some of the group who had only gone once in the two hours. We weren't offered more time, they were quick to cut off the machines at 5pm. They cut off the machines twice in the two hours from malfunctions. The staff couldn't read the room and realise it was a terrible experience for everyone involved. As someone who was considering getting a wakeboard and making a regular thing of it, I know for a fact I won't be returning anytime soon to the Cairns Wake Park, and a lot of the group kept asking me if it always was like this, and I had to embarrassingly re-assure them the terrible experience was not always the case. At least I hope not anymore. I won't be...

Not pleasant. There isn’t a proper drive way to the centre. Water isn’t clean. Facility is old. The ropes keep dropping off from the machine. Good fun if you are experienced. Not much fun for beginners. The machine pulls the rope very fast to take off, way harder than doing this behind a boat. If you don’t have strong arms and upper body strength, don’t bother. The instructor wasn’t much of a help either. He obviously knew I was an absolute beginner, watched me failed three times, but didn’t offer to slow the machine down for me. Later another girl came and failed to take off. Then he slowed down the machine to make it easier for her to take off. If wasn’t because of her, I wouldn’t even know they could adjust the speed. I wish he offered the same help to me earlier. I understand that you can like someone or dislike someone as a person. But as a service provider, at least offer the same level of help for the same amount of money they paid you. Give them a good experience. Don’t make it so obvious that you don’t...

Not fun if your a beginner. There is only one launching stage where everyone starts off but it is really made for intermediate and above because the cable speed that it pulls you with is too fast and intimidating for beginners. Add to that the pressure from others waiting in line watching you face plant or fall on your back in the water every time really can be demoralizing so you don't really learn much from your previous attempts. Ideally they should have another staging area for beginners using a much slower cable speed so you can slowly get used to standing on the wakeboard while holding onto the cable pulling ever so fast. I consider myself pretty good with my balance having skateboard for 7 years and good at roller blading/ ice skating but this was not much fun when you can't even...