Zenith Theatre and Convention Centre — Attraction in Sydney

I thoroughly enjoyed the play last night Spiders Web. Major disappointment was the new ticketless parking. My friend and I were confused as to how to enter the parking and the female attendant (via their intercomm at the theatre goers entry ) assured us as long as we use the same credit card on exit we will be charged the offered flat fee. This information was incorrect and we were not instructed to obtain the new voucher from the foyer. Exiting the parking station was a bottleneck. Why? I suspect the majority of us had not obtained the voucher with a pin number. I was stung for a $39 parking fee and am very disappointed that instructions from the parking attendant or signage at the theatre could have alleviated this. At home I reread the reminder email and there was a hyperlink to the instructions on how to obtain the flat fee. The less than helpful offer from the person managing the bottleneck when we reached the gate "you will have to go back inside and get a voucher???" Really frustrating system. The online ticket could just as easily have included a...

Went to see the Pirates of Penzance in this theatre recently and it is a great little theatre to watch such an amazing production. The only problem was we sat in the last row as my wife has mobility problems. We were blocked in seeing the show somewhat as the height between the last row and the second last is not the same as the height difference between all the other rows. Our view was partially blocked by the. People sitting in the second last row. So do not book a seat in...

Theatre is great, however Car parks are terrible- a common Sydney story is people parking in the underground car park, Finding out it’s the one on the other side of the block and getting stuck, as it closes early. Phone help button goes to the wrong company and you are STUCK. This happened to many people I know. Zenith make it SUPER clear to your old client demographic CLEAR car park instructions and perhaps walk yourselves and test the service at your...